Customer Consultations

We value the opinions of our customers and stakeholders and from time to time we will seek your views about the bus services in a particular area, along a route or about our tickets.

Please give us your opinions to help shape the future of our bus services so that it works for as many people as possible.

Cotham & Redland (9 & 72) - Consultation closed 

This consultation is now closed. Thank you to everyone who take part, we will provide details of the survey results shortly. 

Bristol - Portishead - results out now!

Thank you to everyone who took the time to complete the survey in January 2020, we had over 1800 responses. 

Portishead Consultation Results

Journey planner

Welcome to our Journey Planner where we can help you plan your journey from A to B!

Network maps

Welcome to your First bus Bristol, Bath and the West network maps.

Lost Property

If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www.

Current Travel Advice

Current travel advice for travelling by bus.