News and service updates

As a result of industrial action, there will be no trains serving Bath on Thursday 7th December. First West of England bus services will continue to operate, however services will be busier than usual as a result of the strike - in particular the D1,D2,D2x and 39/x39 services.

Please be aware that as a result of strike action affecting rail services , some bus services may be full. We ask you to be patient and polite to drivers, and check the First bus app for the latest updates about services.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Takeover of services 55 and 77/77a

From Monday 27th November 2023, services 55 (Wrantage - Strode College) and 77/77a (Yeovil - Wells) will transfer to us from our sister company Buses of Somerset.

There will be no change to the timetables, with the exception of a new journey on the 77 from Yeovil to Wells at 18.20 Monday to Friday and 18.10 on Saturdays. Timetables can be viewed in the Timetables section of our website.

Fares will come into line with the First West of England fare structure, and the £2 Single Fare Cap will remain in place. The West of England Zone will incorporate the complete route of both services. Full details of our fares can be found on our fares page.

Tap On Tap Off will also be available throughout these routes. For more information, please see our Tap On Tap Off page.

Bath Christmas Market diversions 2023

From Monday 20th November 2023, Milsom Street will be closed to accommodate the Christmas Market. 

Lansdown Park & Ride service 31 will drop off and pick up from Queen Square instead during this time.

Services 6, 6a and 7 towards Grand Parade will divert via The Paragon and Walcot Street, missing the stop at Milsom Street. Buses towards Fairfield and Larkhall are not affected.

The road will re-open on 12th December, at which point buses will return to normal routes.

Bournville Road in Weston-super-Mare will be closed again to service X1 between 08:00 and 17:00 from Monday 27th November through to Friday 22nd December (20 days excluding weekends) to facilitate further carriageway works.

Services will be diverted and the only bus stops that will be missed are Kensington Road and Argyle Avenue on Bournville Road and passengers are advised to board or alight at the Lonsdale Avenue bus stop or Sunnyside Road bus stop in Clevedon Road in your correct direction of travel.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

East Street in Bedminster will be closed to services 24, 70, 75, 76, A1 and m1 between 08:00 to 16:00 on Sunday 10th December to facilitate carriageway works.

Services 70, 75, 76, A1 and m1 heading towards the City Centre only, instead of turning right into East Street will divert via Cannon Street, Dean Lane, Catherine Mead Street, St Johns Road and Coronation Road to resume normal routes at Bedminster Bridge.

Service 24 heading towards the City Centre only from North Street will divert via Dean Lane and then as above.

Regretfully the East Street and Bedminster Parade bus stops will not be served and passengers are advised to board or alight at Catherine Mead Street bus stop.

Southbound buses towards Ashton Gate and Hengrove are unaffected.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Castle Street in Trowbridge will now be open from first bus on Saturday 2nd December. However the road will be closed to service D1 between 19:00 and midnight from Monday 4th through to Friday 8th December (five evenings) to facilitate carriageway works.

Services will be diverted in both directions and  regretfully the Cradle Bridge bus stop will be closed and passengers are advised to board or alight at Fore Street.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

The A432 Badminton Road will be closed from the Willy Wicket roundabout to the junction of Church Road in Frampton Cotterell from 19:00 on Wednesday 12th July to service Y1 until investigations and assessments of the bridge across the M4 are completed. Further updates will be given when known.

The A432 Badminton Road is still open between Church Road and Cuckoo Lane for vehicles and the bridge will remain open to pedestrians and cyclists. 

Please note as a result of this closure the service Y1 will suffer inevitable delays and passengers are advised to allow extra time on their journeys. This will also cause delays to all other services in the area due to the high volume of dispersed traffic finding alternative routes.

The Bristol Zone boundary bus stop will be the Quarry Barton bus stop on Bristol Road by Whiteshill Common.

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Service Y1 heading towards Yate & Chipping Sodbury will operate as normal as far as the traffic lights at Hambrook junction but instead of going straight across, will divert left onto the B4058 Bristol Road (serving 'The Stream' bus stop), through Winterbourne village, then turn right into Church Road to its end and left onto Badminton Road (part unaffected) to resume normal route. Service Y1 heading towards Bristol will operate the reverse of the above.

Regretfully the following bus stops will not be served during this closure in both directions:

Hambrook - Cuckoo Lane - Down Road - Park Lane - Station Road - St Saviours Church - Heathcote Drive 

Heading towards Bristol the Church Road bus stop on Badminton Road will also not be served.

All bus stops on the diversion route will be observed in both directions including the bus stop outside of the Co-op in Winterbourne village heading towards Bristol.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Whitson Street (the exit road from Bristol Bus Station), will be closed overnight to various services from 19:00 and 05:00 on Thursday 7th December (one night) to facilitate carriageway works.

Whilst this closure is in place the following arrangements will apply.

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Services 39 and X39 will terminate and commence their journeys from Lewins Mead. 

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Services X1, X4, X6, X7, X8 and X9 will terminate at Lewins Mead and commence their journeys from Rupert Street B2 (first stop in Rupert Street).

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Services 172, 522 and 376 will terminate and commence their journeys from Rupert Street bus stop B2 (first stop in Rupert Street).

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Service Y6 to drop off passengers at Bond Street.

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Service A1 will terminate and commence their journeys at Lewins Mead.

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For more information, please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

The Dalby Avenue bus stop in Bedminster is currently closed to services 70, 75, 76, m1 and A1 and will remain fully closed until May 2024 for further development works for approximately two years.

From Monday 4th December there will be a temporary bus stop positioned outside of The Toast Room approximately 320 metres further along from the Bedminster Parade bus stop. The Bedminster Parade bus stop will be served as normal.

Please note: due to short notice of the temporary stop being put in position, Journey Planning data will not show results for Dalby Avenue stop until the next available data upload.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Greystoke Avenue, Doncaster Road in Southmead will be closed to services 2 and 76 between 08:00 Monday 27th November and 08:00 on Monday 11th December for carriageway works..

Service 2 heading towards Cribbs Causeway instead of turning left into Doncaster Road will continue on Southmead Road then will turn left into Pen Park Road and then resume normal route.

Service 2 heading towards Stockwood will operate the reverse of the above.

Regretfully the bus stops between and including Wilton Close in Doncaster Road and Eastleigh Road on Greystoke Avenue will not be served.

Service 76 heading towards Henbury instead of turning left out of the hospital will turn right onto Southmead Road then turn left into Pen Park Road to resume normal route.

Service 76 heading towards Hengrove Depot will operate the reverse of the above.

Regretfully the bus stops between and including Southmead Hospital on Southmead Road and Eastleigh Road on Greystoke Avenue will not be served.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ