Children (0-15)
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Children under 5 travel free
There are no restrictions on the number of children under five who can travel for free with each fare-paying adult, concessionary pass holder or young person.
Children aged 5-15 will be entitled up to 50% discount on all tickets across the West of England (Bristol, Bath, Weston-super-Mare & Wells).
We would advise all older children to a get a (free) First Photo ID pass as proof of age. If the driver can't be sure how old they are, and they are not able to produce one of these, they may be required to pay a full adult fare, so it's in their interests to have one.
Photo IDs are valid for one year from the date of issue.
We will always store personal details securely. We’ll use them where they are necessary to provide the products and services that you have requested. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.
To request a first photo ID card please use the form below or visit a First travel shop with a passport photo and proof of age.
Travel Alerts
Oakfield Road, Frome - CLOSURE - (D2 & D2X)
Oakfield Road between Broadway and Critchell Road in Frome will be closed to services D2 and D2X between 09:15 and 15:00 on Wednesday 20th and between 08:00 and 18:00 on Thursday 21st and Friday 22nd March to facilitate carriageway works.
Service D2 will operate normal route as far as Broadway then will be diverted via Portland Road to resume normal route at the junction of Critchell Road and Westfield Road in both directions.
Regretfully the bus stops the The Acorns and Police Station on Oakfield Road and the Royal Oak bus stop on Broadway will not be served and passengers are advised to board or alight at either the Westover bus stop on Critchell Road or the Portland Road bus stop on the Broadway.
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Service D2X heading towards Frome will operate normal route to the end of Bath Street then will be diverted to resume normal route at the junction of Critchell Road and Westfield Road in both directions.
Regretfully the bus stops the The Acorns and Police Station on Oakfield Road and the Royal Oak, Portland Road bus stops on Broadway and the Weymouth Road and the Memorial Theatre Complex bus stops on Christchurch Street West will not be served and passengers are advised to board or alight at either the Westover bus stop on Critchell Road or the Market Place bus stop for both directions.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
West Street, Somerton - CLOSURE - (77)
West Street in Somerton will be closed to service 77 from first bus on Wednesday 20th March and will remain fully closed until last bus on Thursday 18th April (estimated) to facilitate carriageway works.
Service 77 will be unable to serve any of the bus stops in the village and passengers are advised to board or alight at the the bus stops on Behind Berry for both directions of travel.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Easter 2024 timetables in the West of England
Friday 29th March - Good Friday
Services will operate to Sunday timetables*, apart from the following:
- A1 Airport Flyer: standard Mon-Fri timetable.
Saturday 30th March
Normal Saturday service.
Sunday 31st March - Easter Sunday
Normal Sunday service, apart from the following:
- Bath Park & Ride (21,31,41): will not operate.
Monday 1st April - Easter Monday
Services will operate to Sunday timetables*, apart from the following:
- A1 Airport Flyer: standard Mon-Fri timetable.
*On Bank Holidays where services are operating to Sunday timetables, please check timetables to ensure your service runs on Sunday normally. If it doesn't, then it will not operate.
View our timetables & route maps by clicking here.
Dowsell Way, Yate - CLOSURE - (Y2)
Dowsell Way in Yate will be closed to service Y2 from 07:00 on Monday 11th March for approximately eight weeks to facilitate carriageway works.
Service Y2 heading towards Bristol only will from the roundabout at the junction of Eastfield Drive and Leechpool Way will go straight across to resume normal route.
Regretfully the Leechpool Way bus stop on Dowsell Way will not be served and passengers are advised to board or alight at either the Summers Mead or Peartree Hey bus stops on Eastfield Drive.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Service changes in the West of England from 7 April 2024
The below changes, which will see improvements to the overall bus network in the West of England, are part of a bi-annual review of routes, and will come into effect from Sunday 7 April.
For a number of services, the timetable & route will not change - please refer to the unaffected routes drop-down at the end of each area for these services.
The new timetables are available to view on our Forthcoming Timetables page, and route maps and pdf timetables will be available to download below shortly.
North Somerset
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Bristol
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Bath & Wells
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A432 Badminton Road M4 bridge - CLOSURE - (Y1)
The A432 Badminton Road will be closed from the Willy Wicket roundabout to the junction of Church Road in Frampton Cotterell from 19:00 on Wednesday 12th July to service Y1 until further notice, until at least 2025.
The A432 Badminton Road is still open between Church Road and Cuckoo Lane for vehicles and the bridge will remain open to pedestrians and cyclists until the bridge over the M4 is demolished.
Please note as a result of this closure the service Y1 will suffer inevitable delays and passengers are advised to allow extra time on their journeys. This will also cause delays to all other services in the area due to the high volume of dispersed traffic finding alternative routes.
The Bristol Zone boundary bus stop will be the Quarry Barton bus stop on Bristol Road by Whiteshill Common.
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Service Y1 heading towards Yate & Chipping Sodbury will operate as normal as far as the traffic lights at Hambrook junction but instead of going straight across, will divert left onto the B4058 Bristol Road (serving 'The Stream' bus stop), through Winterbourne village, then turn right into Church Road to its end and left onto Badminton Road (part unaffected) to resume normal route. Service Y1 heading towards Bristol will operate the reverse of the above.
Regretfully the following bus stops will not be served during this closure in both directions:
Hambrook - Cuckoo Lane - Down Road - Park Lane - Station Road - St Saviours Church - Heathcote Drive
Heading towards Bristol the Church Road bus stop on Badminton Road will also not be served.
All bus stops on the diversion route will be observed in both directions including the bus stop outside of the Co-op in Winterbourne village heading towards Bristol.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Henleaze Lake Roundabout, Henleaze - CLOSURE - (2, 2a & Y6)
Henleaze Lake roundabout at the junction of Henleaze Road and Lake Road will be closed to service 2, 2a and Y6 from 08:00 on Saturday 23rd and will remain fully closed until 18:00 on Sunday 24th March to facilitate carriageway works.
Services 2 and 2a heading towards Southmead will operate normal route to the end of North View then divert via Coldharbour Lane and Wellington Hill West to resume normal routes at the roundabout at the junction of Southmead Road.
Services 2, 2a and Y6 heading towards Stockwood and Bus Station will operate the reverse of the above.
Regretfully the bus stops between and including Northumbria Drive and Lake Road will not be served and passengers are advised to board or alight at the Westbury Road bus stop on Westbury Road (heading towards Centre) or the Westbury Road bus stop on North View (heading towards Southmead) or the Whiteleaze bus stops on Southmead Road (for either direction). The bus stops at the bottom of Wellington Hill West will also be observed for each direction of travel.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
A370, Brockley Combe - CLOSURE - (X1 & A3)
The A370 in Brockley Combe will be closed overnight to services X1 and A3 between 20:00 and 06:00 from Monday 11th through to Friday 22nd March (ten nights excluding weekend) to facilitate carriageway works.
As a result of this closure service X1 will be unable to serve between Colliters Way roundabout in Ashton and Congresbury and will be diverted via the A38. This diversion will put extra time on its schedule so please allow extra time when making your journey.
Regretfully all bus stops between and including The Jubilee Inn and Congresbury Bridge will not be served and passengers are advised to board or alight at either the Winterstoke Road (heading towards Weston) or Winterstoke Road bus stop (heading towards Bristol) or the Station Road bus stop in Congresbury heading towards Bristol or wait opposite this bus stop outside of the convenience store for travel towards Weston.
The first bus that will operate normal route from Asda Weston will be the 05:30 and the last evening bus will be the 18:31. All other journeys between 20:00 and 06:00 the following day will be diverted.
The last bus that will operate normal route from Bristol will be the 19;00 from the Bus Station. All other journeys between 20:00 and 06:00 the following day will be diverted.
Passengers travelling between Bristol and Backwell (as far as Station Road) are advised to use the X7 service.
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Service A3 from the Airport instead of turning left will turn right and follow the X1 diversion in both directions.
Regretfully the Millier Road (both directions) and Congresbury Bridge bus stops will not be served. Please use either the Station Road bus stop in Congresbury heading towards the Airport or wait on the opposite side of the road outside of the convenience store for travel towards Weston.
The first bus that will operate normal route from Station Approach will be the 06:05 and the last evening bus will be the 19:05. All other journeys between 20:00 and 06:00 the following day will be diverted.
The first bus that will operate normal route from Bristol Airport will be the 06:10 and the last evening bus will be the 19:10. All other journeys between 20:00 and 06:00 the following day will be diverted.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
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M32, Junctions 2 - 1 - CLOSURE - (T1, Y1, Y2, m1, m3, m4 & U3)
The M32 between junctions 2 (Eastville ) and 1 (Filton) will be closed overnight to services T1, Y1, Y2, m1, m3, m4 and U3 between 22:00 and 06:00 on Thursday 21st and Friday 22nd March (two nights) to facilitate carriageway works.
Services m1, m3 and m4 will be unable to serve the Begbrook bus stop and instead will serve the bus stop at the bottom of Stoke Lane.
No bus stops will be missed for service T1, U3 or Y1.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Temple Way (towards Temple Meads only) - CLOSURE - (8 & 72)
Temple Way heading towards Temple Meads only will be closed overnight to services 8 and 72 between 20:00 and 06:00 on Monday 25th March (one night) to facilitate carriageway works.
Regretfully both the bus stops on Temple Way will not be served. Passengers are advised to board or alight at either Penn Street in Broadmead or Temple Meads. The bus stops on Victoria Street will also be observed.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ