Extra Help to Travel
- Journey planner
- Carol Bus
- Festive Fun
- Weston by bus
- Christmas and New Year bus services 2024/2025
- Get out and about
- Next bus
- Timetables
- Hospital Services
- Extra Help to Travel
- Bristol Hippodrome
- Bristol Beacon
- Bristol City Football Club
- Bristol Bears Rugby
- Bristol Bisons RFC
- Bristol Pitbulls Ice Hockey
- Bath Races
We know that for some of our customers, travelling by bus can be a little daunting, so we’ve been working with many disability groups around the UK to design some cards that you can print out and show your driver as a way of discreetly asking for a little extra help if you’d rather not ask them out loud.
For example, maybe you’re a little unsteady on your feet so need time to get to your seat before the driver pulls away from the stop or you lip read so need the driver to face you when they speak. Whatever the help you need, these little cards will either already have an appropriate message for you to use, or you can fill in one of the blank ones with your own request for help.
You can download the Extra Help cards here >>
Then just cut out the any cards you want to use and keep them with you when you travel so that you can show them to the driver as you board and they will do all they can to help. Of course you don’t have to use these cards, they are simply there if you’d like to use them.
Travel Alerts
Road Closure-08.12.24-Fishponds Road/Royate Hill (Westbound)-(17/48/48X/49/49X)
Road Closure-Fishponds Road/Royate Hill, Eastville-(17/48/48X/49/49X)
07:00 - 13:00 Sunday 8th December
Bristol
---------
Due to emergency carriageway works services using Fishponds Road at the junction of Royate Hill will have to divert along Channons Hill, Manor Rd and Stapleton to resume at Eastgate for x services and service 17, and resume Robertson Road for 48/49 services.
---------
Regrettably Lodge Causeway, Alcove Road, Huyton Road, Eastvile Park and Glen Park bus stops toward the centre will not be served during the closure.
---------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure-09.12.24-Gloucester Road North(Northbound)-(71/75/Y6)
Road Closure-Gloucester Road North (Northbound)-(71/75/Y6)
20:00 - 06:00 Monday 9th November 2024
Bristol
---------
Due to essential upgrade works Gloucester Road North (Northbound only toward Cribbs) will be closed to traffic and as such buses will be diverted.
---------
Regrettably Filton Church and Filton College bus stops will not be served during the closure.
---------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure-09.12.24-Broad St Staple Hill-(7/49/49x)
Road Closure-Broad St, Staple Hill-(7/49/49x)
09:30-15:30 9th December 2024
South Glos
----------
Due to tree works in Broad Street Staple Hill, Services will be diverted to use Hill House Road and Park Road to head back to the High St in Staple Hill.
----------
Regrettably The Hawthornes and Haythorn Court bus stops will not be served during the closure.
----------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure:04.12.24-Rectory Way, Lympsham-(20)
Road Closure-Rectory Way, Lympsham-(20)
09:30 4th December - 15:30 5th December 2024
West Of England
-----------
Due to a road closure Rectory Way will be closed and as such a diversion will be in place using Rectory Way and Accommodation Road in both directions.
-----------
Regrettably Lympsham School, Worthy Crescent, Copse Corner, Hobbs Boat Inn, Bridge Garage and Bridgewater bus stops will not be served during the closure.
-----------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure-02.12.24-Park Lane, Frampton Coterell-(Y6)
Road Closure-Park Lane, Frampton Coterell- (Y6)
07:45 - 16:30 Daily Monday 02nd December - Friday 06th December
West Of England
---------
Continued works in the Frampton area mean Park Lane is closed daily near the Live and Let Live public House.
Service Y6 will have to divert to stay on Church Road in Both Directions and will be advised to pick up any passengers on stops located on Church Road.
---------
Regrettably stops The Live and Let Live, Sunnyside, Frome View, Heather Avenue, Lower Chapel Lane, St Saviours Church and Heathcote Drive will not be served during the daily Closures.
---------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure-8.12.24-Bishport Avenue-(75)
Road Closure-Bishport Avenue-(75)
08:00 Sunday 8th December - 06:00 Monday 9th December.
Bristol
-----------
Due to the road closure at Bishport Avenue buses will be diverted to use route 76 Hareclive Rd route to Church road (indoor Skate park) then follow Grange Road onto Queens Road to pick up route at Four Acres.
This diversion will be in Both Directions until the works have been completed.
----------
Regrettably Lampton Avenue, Hollisters Drive, Bishport Avenue, Crosscombe Drive, Fair Furlong and Newland Lane bus stops will not be served during the closure period and passengers are advised to pick up stops on Hareclive road.
----------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Emergency Road closure-29.11.24-Down Road Portishead-(X4)
Emergency Road Closure - Down Road, Portishead - (X4)
29th October - 6th December 2024
West Of England
-----------
Due to emergency roadworks as a result of a power cut in Down Road, service X4 is on diversion from Bristol into Portishead. After the Parish Walk stop (outside Waitrose), instead of using Portishead High Street, Combe Road, Avon Way, The Triangle and Down Road to Weatherly Drive and the Police HQ, buses will divert via the Cabstand, Nore Road, left into Down Road (part unaffected), right at the roundabout into Weatherly Drive to resume normal route down the hill at Weatherly Drive.
-----------
Regrettably The Precinct, Combe Road, Downside, Rippleside, Channel View Road, The Triangle, High Down Schools, Bruton Avenue and Merlin Park stops will not be served by buses from Bristol to the top of Portishead. Passengers who need Portishead top (Nore Rd/Down Road/Wetherly Drive) are advised to use Parish Wharf Stop near the Waitrose car park.
Buses heading towards Bristol will operate normal route from Weatherly Drive and the Police HQ, and the stops down the hill on Avon Way and at Combe Road and The Precinct will still be served in this direction.
------------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road Closure-01.12.24-Abson Road, Abson-(SB6)
Road Closure-Abson Rd, Abson Village-(SB6)
11th December - 12th December 2024
West Of England
---------
We have been informed that Abson Rd will be closed to traffic from the 11th of December and as such the St Brendans 6 bus will have to divert away from Bridgeyate and use the ring road and Shortwood Hill into Pucklechurch for the duration of the closure.
---------
Regrettably Chesley Hill, Riding Barn Hill, Wick Church, Wick Primary School, Church Road, Mendip View, Naishcombe Hill, Abson Road and Fleur De Lys bus stops will not be served during the closure
Road Closure-08.12.24-Portishead High St-(X4)
Road Closure-Portishead High St/Combe Road-(X4)
12:00 - 20:00 Sunday 8th December 2024
West of England
-----------
Due to a Christmas Fayre, Portishead High St and Combe Rd (part) will be closed to traffic for the afternoon and as such buses will be diverted away to use The Cabstand, Nore Road and West Hill for normal route at Down Road.
Passengers using West Hill are reminded that the bus will travel along Down Rd, Nore Road into Portishead and not using Avon Way during the closure Period.
----------
Regrettably The Precinct, Combe Road, Downside, Rippleside, Channel View Road and Avon Way bus stops will not be served during the closure period.
----------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Road closure-09.12.24-Whiteladies Rd (part), Clifton-(1/2/2a/3/4/77/Y6/U1)
Road closure-Whiteladies Road, Clifton-(1/2/2a/3/4/77/Y6/U1)
20:00 - 05:00 Northbound 9th-10th December + 20:00 - 05:00 Southbound 10th-11th December
Bristol
-----------
Minor closures effecting buses using Whiteladies Road over 2 nights in December.
Given the location of the closures this will not effect buses 1/2/2a/3/4/77/Y6 stopping arrangements at this time as diversion will be Queens Rd and St Pauls Rd.
Service U1 Southbound only will Divert to use Alma Road and Queens Road and as such will not serve Belgrave Road stop.
-----------
For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ