Ticket Gifting

Ticket gifting is available in our app.

Ticket gifting allows you to purchase your child’s mTicket and transfer it directly to their phone*, so there’s no need for them to have a credit or debit card of their own or others stored.

Step by Step

Once you’ve downloaded the app and purchased their ticket, it couldn’t be easier to gift it to your child by following these simple steps**.

1. Pick the ticket you want to gift from your mTicket  wallet by selecting the ‘share’ icon.		2. Confirm you want to gift this ticket.
3. Choose how you want to gift this ticket.		4. Recipient will receive a notification.

*The First Bus App must be installed on the phones of both parties and each must have an mTickets account. **Some steps have been removed.

Journey planner

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Network maps

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Current issues

Lost Property

If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www.