Where to buy
Buying before you board is the easiest way to purchase your bus tickets...
|The free First Bus app is available on the Apple App Store or Google Play. Child tickets can also be bought on one mobile phone and transferred to another with the First Bus app.
Visit our mTicket FAQ section for more information.
Buy Week, Month and Year tickets online at www.firstbus.co.uk/onlinetickets You can order tickets online and get them delivered straight to your door. Just choose the ticket that’s right for you. It’s as simple as that.
Don't wait for your ticket to arrive by post. We'll send your ticket straight to your mobile phone.
Choose 'To Mobile' as your delivery method to get your ticket straight to your phone. Use it immediately or when you are ready — mobile tickets could even save you money.
Our staff are available to sell tickets at the Travel Hub at Bristol Bus & Coach Station or the Travel Shop at Wells Bus Station
Bristol Travel Hub is open from 9am to 5pm, Monday to Friday and 10am to 4pm, Saturday. The Travel Hub will be closed on Easter Sunday (17 April 2022). From Monday 18 April Bristol Travel Hub will be open from 9am to 6pm, Monday to Friday and 10am to 4pm, Saturday. The Travel Hub will be closed on Sunday's and Public Holidays.
Well Travel Shop is open from 9.30am to 1.30pm Monday to Friday.
iPoints are available at every metrobus stop in Bristol. metrobus is a buy before you board or Tap & Cap service. If you have a Travelwest Travelcard, you can top it up or collect tickets purchased online at the iPoint.
If you don’t already have one, don’t worry, as many tickets are dispensed on a Travelcard from the iPoint.
|Travelwest smartcard available from www.buytickets.travelwest.info |
|Payzone, allows you to top up your Travelwest Travelcard with Single, Day, Week or Month tickets from local shops in the West of England area. To find your closest store click here|
|PayPoint, allows you to buy bus tickets over the counter at almost 600 outlets in the region. You can purchase Day, Week and Month tickets from local shops in the West of England area at the same time as picking up a loaf of bread or pint of milk, or topping up your gas or electricity. To find your closest store click here|
For speedy boarding we encourage customers to pay on the First Bus app or use Tap & Cap in Bristol but you can also get a ticket onboard and pay with contactless or cash.
Paying with contactless is a simple and secure way to pay for tickets without cash on all our West of England buses and metrobus services when purchasing Adult 3 Stop Hop, Single, 2-Trip, Day or Week tickets.
One tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change.
You can buy tickets up to the value of £45, quickly and securely with contactless. So whether it’s a last minute trip or a regular journey, paying for your ticket has never been more convenient. To find out more about contactless payments click here.
|Tap & Cap in Bristol uses contactless payments to cap our adult bus fares in Bristol so you’ll never pay more than a day or week, no matter how many journeys you make. Tap & Cap is the most convenient way to pay for bus travel. We accept payments on VISA, Mastercard, Apple Pay (now with Express Mode) and Google Pay. To find out more click here.|
|In light of the global pandemic, we advise where possible to buy your bus tickets in advance on the First Bus app or pay using a contactless device. If you are paying with cash, please try to use the exact fare.|
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If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www.
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