Concessions

Life Begins at Bus Pass

Discover the joy of free bus travel!

Getting older has its perks and one of the best is the freedom to travel by bus for free! Whether you're off to meet friends and try something new, explore new places, visit family, or simply enjoy a scenic ride, your concessionary bus pass opens the door to new adventures every day. No parking, no petrol costs, just hop on and go!

How to Get Your Free Bus Pass

Are you eligible?

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If you live in England and reach the state pension age, you're good to go!

Check eligibility

Apply online

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You can apply up to two weeks before your 60th birthday.

Apply online

What you'll need

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Complete the form and upload a passport style photo, proof of identity and address.

Ride Free!

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Once your pass arrives, just tap it on the reader next to the driver and off you go!

See FAQs for details

Try something new in the West of England

Paddleboarding

SUP Bristol

Where? SUP Bristol, Underfall Yard, Bristol BS1 6XG

Service: m2, 41, X1, X4, X6

Visit

Life Drawing

life drawing

Where? Hamilton House, Stokes Croft, Bristol

Service: 70, 74, 75, 76, 77

Visit

Seaside Sauna

Where? Suvi Sauna, Salthouse Rd, Clevedon BS21 7TY

Service: X6

Visit

Plan your Journey

Maps

Find out more about our routes and network.

The First Bus App

Travelling by bus couldn't be easier with the First Bus App in your pocket!

FAQs

FAQ Section

Opco

Concessionary bus passes allow eligible people to travel for free on local bus services across the UK.

Eligibility is generally based on reaching the state pension age, which varies depending on your date of birth and where you live in the UK. In England, you can get your pass when you reach State Pensionable age. You can check your eligibility on the UK Government website.

You can usually apply shortly before you reach state pensionable age. Check your local council website for more information.

You can apply through your local council’s website or in person at designated council offices. You’ll usually need to provide proof of age, residency, and a photograph. The council you pay your council tax to is the one who can provide your bus pass.

The bus pass is valid in the region or country it was issued in (England, Scotland, Wales, or Northern Ireland), but not across the UK. However, some cross-border services may accept passes from neighbouring countries.

Restrictions on pass use vary by council. Check your local council’s website to be sure.

Generally, no. The pass is valid for local bus services only.

You should report the loss to your local authority, who can issue a replacement, usually for a small fee. Visit your local council’s website for more information.

If the appointment is within the valid travel time and covered bus routes, you can use your pass.

Validity differs by council but you should receive a renewal notice before it expires.

No, you cannot use your concessionary bus pass on Airport Flyer services, to or from Bristol Airport.

Bus Stop Closures-02.06.25-Baldwin Street, Central Bristol-(3/4/8/24/72/47/47x/48/48x/49/49x/50)

Bus Stop Closures-Baldwin Street, Central Bristol-(3/4/8/24/72/47/48/48x/49/49x/50)

02nd June 2025 - 25th July 2025

Bristol

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Due to ongoing gas works at Baldwin Street the bus stop C13 (outside the ice cream parlour) will close and services will move up to use R11 (The Old Fish Market) between 02nd of June and the 11th July 2025

From The 14th July until the 25th of July, stop R11 (Old Fish Market) will close and buses will all use bus stop C13 (Ice Cream Parlour)

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For more information, please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Long Term Road Closure- Woolavington Road, Woolavington (375)

Monday 14th April - Friday 4th July 2025

West Of England

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Due to National Grid works service 375 will be diverted to miss Woolavington Road and use A39 Bath Road Puriton Hill into Enterprise Way to access Puriton. This will be in both directions during the closure period.

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Regrettably RoF Factory stops and Cockers Hill bus stops will not be served during the closure period.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

	This is our Service Updates page. Information is listed by service number, and any major disruptions will be listed at the top of the page. For more detail of any planned diversions, please see the separate entries on the Current Issues page of our website. Individual journey cancellations are shown on our app.

	Last Updated:	26/06/2025	19:08

	Major Disruptions:
	Bath and Somerset	No network-wide disruptions reported. Please see below for route-specific information.
	Bristol	No network-wide disruptions reported. Please see below for route-specific information.
	North Somerset	No network-wide disruptions reported. Please see below for route-specific information.

Service		Current issues	Planned disruptions in the next week
1	Cribbs Causeway - Bristol City Centre - Broomhill	-College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed. -Victoria Street in Bristol City Centre is closed northbound, buses are diverting via Temple Way and Counterslip until estimated late August 2025. -The Totterdown Bridge stop towards Broomhill is suspended until mid July. Please use the temporary stop that has been installed prior to the traffic lights. - Bentry lane towards Cribbs Temporary bus stop in place outside number 189A Passage Road. On going works.	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services to Broomhill will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served.
1	Bath City Centre - Southdown	Normal service.
1	Weston-super-Mare - Sand Bay	Normal service
1s	Kewstoke - Worle	Normal service.
2/2a	Cribbs Causeway/Brentry - Bristol City Centre - Stockwood	-College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed. -Victoria Street in Bristol City Centre is closed northbound, buses are diverting via Temple Way and Counterslip until estimated late August 2025.	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services to Stockwood will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served.
2	Bath City Centre - Foxhill	Normal service.
3	Weston - RUH - Bath City Centre - Bathford	Normal service.
3/4	Cribbs Causeway - Bristol City Centre	College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed.
4	Weston - RUH - Bath City Centre - Odd Down	Normal service.
5	St. Anne's - Bristol City Centre - Clifton	Normal service.	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWier During this time. No stops in The Horsefair will be served use Broadweir stop instead
5	Bath City Centre - Whiteway	Normal service.
6	Bristol City Centre - Kingswood	Normal services	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
6	Worle - Weston-super-Mare	This service has been diverted.It will not serve Verbina way in both directions due to roadworks, it will follow Silverbury Way instead.
6/6a/7	Bath City Centre - Fairfield Park/Larkhall	Normal service.
7	Bristol City Centre - Staple Hill	Normal services	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
7	Worle - Weston-super-Mare - Locking Parklands	Normal service.
7B/7H	Weston-super-Mare - Bleadon Hill or Hutton	Normal service.
8	Bristol Temple Meads - Bristol City Centre - Clifton	College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed.	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
8	Bath City Centre - Kingsway	Normal service.
9	Weston-super-Mare - Worle	Normal service.
13	Foxhill - Bath City Centre - Elmhurst	Normal service.
16	Bristol City Centre - Kingswood - Fishponds	- Parnall Road stop on Lodge Causeway will be suspended from 0930 on 23 June until 1700 on 27 June. -The Glass Wharf bus stop on Avon Street will not be served in both directions from 2 June until April 2026. Buses are diverting via Midland Road and Silverthorne Lane in both directions. This service is suffering from delays, particularly at peak times.
17	Bristol - Keynsham	Normal service.
19	Bath - Bristol Parkway Station	Normal service.
20	Ralph Allen School - Bath	Normal service.
20	Weston-super-Mare - Burnham-on-Sea	Normal service.
21	Newbridge Park & Ride - Bath City Centre	Normal service
24	Southmead Hospital - Bristol City Centre - Ashton Vale	Stapleton Road heading towards the Centre only will be closed to services 24 and 50 from 08:00 on Friday 27 June and will remain fully closed until 19:00 on Sunday 29th June. Boswell Street, Robertson Road and Stapleton Road Station bus stops will not be served by these services.
31	Lansdown Park & Ride - Bath City Centre	Normal service.
36	Highridge - St Anne's	Normal service.
37	Knowle West - Severn Beach Industrial Estate	Normal service.
39	*See X39 below*
41	Odd Down Park & Ride - Bath City Centre	Normal service.
41	Avonmouth - Bristol City Centre - Kingswood	Normal service	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
42/43	Bristol City Centre - Cherry Gardens / Cadbury Heath	Normal service	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
44/45	Bristol City Centre - Cadbury Heath / Cherry Gardens	Normal service	Sunday 29 June The Horsfair will be closed for Pot Hole repairs between 08.00-13.00, as such services will be Diverted to use Fairfax Street and BroadWeir During this time. No stops in The Horsefair will be served use Broadweir stop instead
46	Bristol City Centre - UWE Frenchay	Normal service.
47/47x	Bristol City Centre - Oldbury Court	Normal service.
48/48x	Bristol - Downend / Emersons Green	Normal service.
49/49x	Bristol - Staple Hill / Emersons Green	Normal service.
50	Bristol - Frenchay	Stapleton Road heading towards the Centre only will be closed to services 24 and 50 from 08:00 on Friday 27 June and will remain fully closed until 19:00 on Sunday 29th June. Boswell Street, Robertson Road and Stapleton Road Station bus stops will not be served by these services.
51s	Winscombe - Churchill Academy	Normal service.
55	Wrantage - Strode College	Normal service.
58	Odd Down Park & Ride - Twerton Mill	Normal service.
70	Bristol Temple Meads - Bristol City Centre - UWE Frenchay	Normal service.
72	Bristol Temple Meads - Bristol City Centre - UWE Frenchay	-College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed. -Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until estimated late August 2025.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards UWE will use Victoria Street, Baldwin Street and Marsh Street to Broad Quay. Services to Temple Meads to use Marsh Street, Baldwin Street and Victoria Street. unfortunatly Queens Square will not be served.
73	Whitchurch - Bristol City Centre - UWE Frenchay	Normal service.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards Bristol will use Redcliffe Street, Baldwin Street and Marsh Street to Broad Quay. Services to south Bristol to use Marsh Street, Baldwin Street and Victoria Street. unfortunatly Queens Square will not be served.
74	Hengrove - Bristol City Centre - Bradley Stoke	Normal service.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards Bristol will use Redcliffe Street, Baldwin Street and Marsh Street to Broad Quay. Services to south Bristol to use Marsh Street, Baldwin Street and Victoria Street. unfortunatly Queens Square will not be served.
75/76	Hengrove - Bristol City Centre - Henbury / Cribbs Causeway	Normal service.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards Cribbs Causway will use Redcliffe Street, Baldwin Street and Marsh Street to Broad Quay. Services to Hengrove to use Marsh Street, Baldwin Street and Redcliffe Street. unfortunatly Queens Square will not be served.
77	Clifton Down - Bristol City Centre - Muller Road Top	College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed. -Due to Alma road being closed service 77 will divert Via Pembroke Road, St pauls Road and whiteladies Road until approximatly 8 August 2025
125	Weston-super-Mare - Wrington	Normal service.	Wrington Village will be closed to service 125 between 16:00 and 23:59 on Tuesday 1 and Wednesday 2 July.This will only apply to the 17:10 departure from Weston and the 18:15 departure from Wrington.Service 125 will terminate their journey at the Langford Post office and commence its journeys from here. Bus stops between and including Yew Tree Close and Greenwell Lane will not be served.
126	Weston-super-Mare - Wells	Normal Service.
171	Wells - Midsomer Norton - Bath	Normal service.
172	Bristol - Midsomer Norton - Bath	-Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until estimated late August 2025.
173/174	Wells - Midsomer Norton - Bath	Normal service.
349	Bristol - Keynsham	-Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until estimated late August 2025. -The Totterdown Bridge stop towards Keynsham is suspended until mid July. Please use the temporary stop that has been installed prior to the traffic lights.
373, 374, 375, 376, 376a, 376x	Bristol - Wells - Street - Taunton / Bridgwater / Yeovil	-The road between Woolavington and Puriton is closed until September 2025. Buses on the 375 will serve Old Mill Road in Woolavington and then divert via the A39 and Enterprise Way into -Puriton - please expect delays. Stops between Woolavington Green and ROF Factory inclusive will not be served. -Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until estimated late August 2025.	Mudford Road in Yeovil will be closed to service 376 from 07:00 on Monday 30 June and will remain fully closed until Friday 18 July. Bus stops between Coombe Street Lane and Mudford Road/Sparrow Road will not be served. Passengers are advised to board or alight at either the Coppitts Hill bus stop on Ilchester Road (A37) or Yeovil Hospital bus stops.
522	Bristol - Midsomer Norton - Bath	-Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until estimated late August 2025. -The Totterdown Bridge stop towards Keynsham/Bath is suspended until Mid July. Please use the temporary stop that has been installed prior to the traffic lights.
A1	Bristol - Bristol Airport Airport Flyer	Normal service.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards Bristol will use Redcliffe Street, Baldwin Street and Marsh Street to Broad Quay. Services to Airport to use Marsh Street, Baldwin Street and Victoria Street. unfortunatly Queens Square will not be served.
A3	Weston-super-Mare - Bristol Airport Airport Flyer	Normal service.
D1/D1x	Bath - Trowbridge - Warminster	Normal service.	-Westbury Road in Warminster will be closed to service D1 between 19:00 and 23:59 on Friday 27 June. Bus stops Portway Fire Station, Copheap Lane and Arn Hill Downs will not be served. -Market Place in Warminster will be closed to service D1 between 07:00 and 19:00 on Sunday 29th June due to Warminster Market Day. Market Place, Portway Fire Station and Copheap Lane bus stops will not be served.
D2/D2x	Bath - Frome	-Crichill Rd closed for waterworks from 23 June for 2 weeks. D2 diverted onto Green Lane and Marston Lane to Normal Route, missing Frome Westover, Critchill Close and Frome Critchill Road stops
m1	Cribbs Causeway - Hengrove Park metrobus	Bradley Stoke Way (northbound) between Baileys Court Road and Webbs Wood Road will be closed to services m1 and T1 until 20 July. Services will be diverted, missing the Webbs Wood stop, but temporarily serving the Webbs Wood Roundabout stop instead. Services towards Bristol can follow normal route. .	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot hole repairs Services towards Cribbs Causway will use Redcliffe Street, Baldwin Street and Marsh Street to Broad Quay. Services to Hengrove to use Marsh Street, Baldwin Street and Redcliffe Street. unfortunatly Queens Square will not be served.
m2	Long Ashton P&R - Bristol City Centre metrobus	Normal service.	Sunday 29 June between 08.00-13.00 prince Street will be closed for Pot Hole Repairs. Services to Long Ashton P&R to use Marsh Street, Baldwin Street and Redcliffe Street. unfortunatly Queens Square will not be served.
m3/m3x	Bristol City Centre - Emersons Green metrobus	-Feynmann Way is closed due to a defective road surface until further notice. Buses are diverting via Jenner Boulevard. No stops are missed out, but journey times will be extended. -From 26 May for approximately 8 weeks, the m3 will not be able to serve the Hambrook stop towards Bristol City Centre after 8pm each evening.
m4	Bristol City Centre - Cribbs Causeway metrobus	Normal service.
OS1	Oldfield School - Hanham	Normal service.
SB1	Soundwell - St Brendan's College	Normal service.
SB2	Bromley Heath - St Brendan's College	Normal service.
SB4	Westerleigh - St Brendan's College	Normal service.
SB5	Coalpit Heath - St Brendan's College	Normal service.
SB6	Yate - St Brendan's College	Normal service.
SB7	Bishopsworth - St Brendan's College	Normal service.
T1	Bristol - Thornbury	-Thornbury Road in Alveston is closed towards Thornbury until winter 2025, buses are diverting via Greenhill Lane and missing The Ship bus stop, serving Beanhill Crescent stop instead. -Bradley Stoke Way (northbound) between Baileys Court Road and Webbs Wood Road will be closed to services m1 and T1 until 21 July. Services will be diverted, missing out the Webbs Wood stop. Services towards Bristol can follow normal route.
U1	Stoke Bishop - University of Bristol - Bristol City Centre	Service not operating - University Holidays. Will resume at start of term in September.
U1/U2	University of Bath - Oldfield Park	Normal service.
U2	Bristol - Langford Campus	College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed.
U3	Bristol - UWE Frenchay Night Bus	Normal service.
U5	Bath - Bath Spa University	Normal service.
X1/X1s	Weston-super-Mare ASDA - Bristol	Normal service.
X39/39	Bath - Bristol	-The Totterdown Bridge stop towards Bath is suspended until mid July. Please use the temporary stop that has been installed prior to the traffic lights.
X4	Bristol - Portishead	Normal service.
X5	Weston-super-Mare - Portishead	Normal service.
X6/X7/X7a	Bristol - Clevedon	Normal service.
X9	Bristol - Nailsea	Normal service.
X11	Weston-super-Mare - Clevedon	Normal service.
X14	Bristol - Portishead - Weston-super-Mare Night Bus	Normal service.
Y1/Y2	Bristol - Yate / Ladden Garden Village	Normal service
Y6	Bristol - Southmead Hospital - Yate & Chipping Sodbury	-College Green bus stop heading out of Bristol City Centre is affected by closures, provisionally between 08.00 and 18.00 on 16 June to 4 July. Please use the temporary stop further up the hill during times it is closed.	Broad Street in Chipping Sodbury will be in closed between 06:00 and 12:00 (midday) on Sunday 29th June due to Chipping Sodbury Car Show. Regretfully The Ridge, Bowling Hill, The Clock and The Boot bus stops will not be served.

Broadmead, Bristol - CLOSURE - (1/2//5/6/7/8/41/42/43/44 & 45) - Sunday 29th June

Broadmead in Bristol will be closed to various services between 08:00 and 13:00 (estimated) on Sunday 29th June to facilitate pot hole repair works.

Services will be diverted to use Fairfax street and Broadweir.

Regrettably The Horsefair B11/B13 (Primark), B15 (Greggs), Penn St (Urban Outfitters), Penn St S9 + Penn St A (ZARA) will not be served during the closure period and passengers are advised to board or alight at Broadweir bus stop S12 (opposite Castle Park. Services 1 and will serve Broadweir S10 as normal as well as B5 bus stop in Nelson Street outside of the record store.

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For more information please contact our Customer Services Department

Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)

Customer service contact us

Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ

Concessions

Discover the joy of free bus travel!

How to Get Your Free Bus Pass

Are you eligible?

Apply online

What you'll need

Ride Free!

Try something new in the West of England

Paddleboarding

Life Drawing

Seaside Sauna

Plan your Journey

Maps

Journey Planner

The First Bus App

FAQs

What is a concessionary bus pass?

Who qualifies for a concessionary bus pass?

When can I apply for a concessionary bus pass?

How do I apply for a concessionary bus pass?

Is the concessionary bus pass valid across the whole UK?

When can I use my concessionary bus pass?

Can I use the concessionary bus pass on trains or coaches?

What happens if I lose my concessionary bus pass?

Does the pass cover travel to medical appointments?

How long is the pass valid?

Can I use my bus pass on Airport Flyer services?