Charcoal Line 40 | 41 | X41

Journey planner

to and from Norwich City centre...

from Halesworth
around every hour Monday to Saturday daytimes

from Bungay
around twice every hour Monday to Saturday daytimes
around every hour Sundays and public holidays

from Poringland
up to every 15 minutes Monday to Saturday daytimes
around every hour Sundays and public holidays

Download your Charcoal Line 40|41|X41 [PDF] timetable from 5th January 2025 here

some great value fares... grey text white background

Whether you travel once in a while, a couple of times a week or every day we've got a ticket that's right for you. All of the tickets shown below can be bought from the driver with contactless or with cash, but please have the right money as it helps us to stay on time.

All single journeys for adults and young people are currently capped at a maximum of £3, as part of HM Government's Single Fare Cap.

Day tickets for unlimited travel...

Buy on app or on bus

	Adult	Young Person (5-19)	High5 Group*
Norwich Zone	£6.50	£5.20	£10.20
Norwich Inner Zone	£5.50	£4.50	£8.50

Click here for our zone maps to see how far your ticket can take you.

Travelling together? You'll save with a High5 ticket...

Unlimited travel all day on all buses for up to five people - *maximum two adults aged 20+

Travelling regularly...

We sell a great range of money saving tickets for multiple days or journeys, giving you the flexibility to buy the right ticket to suit when, where and how often you travel. You'll always find the best range of options exclusively on our FREE First Bus App and some can also be bought on board the bus with contactless or even cash...the exact fare is best!

Weekly ticket - allows 7 consecutive days unlimited travel - buy on app or on bus
10-trip ticket - valid for any 10 single journeys in 28 days - buy on app
Monthly ticket - unlimited travel for a whole month - buy on app

You'll find all of the prices of these tickets on our tickets & passes page or you can use our online ticket & fare finder.

And if you're under 20 and in full time education, we offer a range of discounted Student Saver tickets. They're ideal to get to and from school, college or sixth form and give you FREE unlimited travel in the evenings, at weekends and during some holidays too!

where to get on and off... grey text white background

Our Charcoal Line buses take you right to the heart of the city - great for getting to work, college or for a day in the shops.

You can get on or off at any of the following places:

Bracondale
Surrey Street
St Stephens Street

If you're making a connection in the city, then you can catch our Network Norwich Green Line, Pink Line, Purple Line, Turquoise Line or Yellow Line services from St Stephens Street - just a few steps from the Charcoal Line stop.

Or, for the Blue Line, Orange Line or Red Line you can walk the short distance to Red Lion Street or Theatre Street.

If you're changing to or from our Coastlink X1 & X11, X2|X21|X22 or excel A|B|C|D buses from Norwich Bus Station, then it's another easy switch from our stop St Stephens Street.

Download your Charcoal Line 40|41|X41 [PDF] timetable from 5th January 2025 here

11/A, 14/A, 15A,16A, 923 | Henstead Road, Hethersett closed

Services 11, 11A, 14, 14A, 15A, 16A, 923

Henstead Road is closed, services are diverting as follows:

11/11A diverting via Baker Drive (before the junior school), Churchfields, New Road and Mill Rd to resume route at Park Drive/West Croft.

Towards the City will divert the reverse of the above.

14/14A, 15A,16A toward Norwich diverting via New Road, A11/Norwich Road.

Churchfields will be served by 11/11A in the opposite direction to normal.

Towards Wymondham is the reverse of the above.

Service 14/A will not be able to serve Churchfields through to Mill Road.

Customers are directed to use the Hethersett/Wymondham bound 11/11A services for Churchfields or Henstead Road.

923 towards Wymondham College will follow the normal route to the end of Churchfields, then turn right, at the Co-op turn right and after the junior school onto Baker Drive, Churchfields, New Road and Mill Road.

Toward City is the reverse of the above.

Expected to be in place until 4th July.

A, B, and C Excel Services | Easton | Road Closure

A, B, and C Excel Services | Easton | Road Closure

Due to a road closure at Easton on the Mattishall end roundabout, all A, B, and C Excel services will be unable to serve Ches Denis stop.

We will be serving Bawburgh Road and Travel Inn stop.

Services will be experiencing delays.

On 1st July - Excel services will drop off and pick up on the roundabout at the Longwater End, and will not go into Easton Proper.

Station Road, Silfield (14A/15/15A/16/16A)

Due to subway construction taking place on Station Road (under the rail bridge) between Wymondham & Silfield - our services 14A/15/15A/16/16A will be curtailed from Monday 30th June to Sunday 20th July.

During this time, services will continue to serve Wymondham Cross & Harts Farm as normal, but will terminate & restart service on Ayton Road. This means that we will be unable to serve Silfield.

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However, as-per previous closures - Norfolk County Council have procured a free shuttle bus service (operated by Tan Cars), which will operate directly from Silfield Goshawk Rise to Wymondham Cross (& v.v.) - making use of diversion routes that we would not be able to send a bus through.

The timetable for this service is shown below and is available as a printed version at the bottom of this page, and will additionally be posted at all bus stops in Silfield.

For any queries or complaints relating to the shuttle bus, you will need to contact Norfolk County Council at www.norfolk.gov.uk or 0344 800 8020.

Monday to Friday:

Silfield Goshawk Rise

07:10

07:45

08:20

09:30

10:30

11:40

12:40

13:40

14:50

15:30

16:30

17:10

Wymondham Cross

07:25

08:00

08:35

09:45

10:45

11:55

12:55

13:55

15:05

15:45

16:45

17:25

Wymondham Cross

07:32

08:07

08:40

09:50

10:50

12:00

13:00

14:00

15:12

16:52

17:47

Norwich Castle Meadow

08:12

08:47

09:12

10:22

11:22

12:32

13:32

14:32

15:51

17:07

18:21

Norwich Castle Meadow

08:15

09:20

10:20

11:20

12:20

13:30

14:30

15:05

16:05

16:45

17:20

18:15

Wymondham Cross

08:50*

09:52*

10:55

11:55

12:55

14:05

15:05

15:45

16:45

17:25

18:00

18:47*

Wymondham Cross

09:07

10:07

11:07

12:07

13:07

14:12

15:12

15:52

16:52

17:32

18:07

18:57

Silfield Goshawk Rise

09:22

10:22

11:22

12:22

13:22

14:27

15:27

16:07

17:07

17:47

18:22

19:12

* These journeys will only call into Wymondham Cross on request to the bus driver only. Please make this clear as you board the bus.

Saturday:

Silfield Goshawk Rise	07:20	08:30	09:30	10:30	11:40	12:40	13:40	14:50	15:50	16:50	18:00
Wymondham Cross	07:35	08:45	09:45	10:45	11:55	12:55	13:55	15:05	16:05	17:05	18:15
*Wymondham Cross*	*07:40*	*08:50*	*09:50*	*10:50*	*12:00*	*13:00*	*14:00*	*15:10*	*16:10*	*17:10*	*18:20*
*Norwich Castle Meadow*	*08:07*	*09:22*	*10:22*	*11:22*	*12:32*	*13:32*	*14:32*	*15:42*	*16:42*	*17:42*	*18:52*

*Norwich Castle Meadow*	*07:25*	*08:25*	*09:25*	*10:20*	*11:20*	*12:20*	*14:30*	*15:30*	*16:30*	*16:40*	*17:40*
*Wymondham Cross*	07:54*	08:54*	09:54*	*10:55*	*11:55*	*12:55*	*14:05*	*15:05*	*16:05*	*17:15*	*18:15*
Wymondham Cross	08:07	09:07	10:07	11:07	12:07	13:07	14:17	15:17	16:17	17:27	18:27
Silfield Goshawk Rise	08:22	09:22	10:22	11:22	12:22	13:22	14:32	15:32	16:32	17:42	18:42

* These journeys will only call into Wymondham Cross on request to the bus driver only. Please make this clear as you board the bus.

Please note that times shown in bold are connections to/from our 13/14/15/16 services - normal fares will continue to be in operation on these services.

We apologise for any inconvenience this closure may cause to your journey - however between ourselves and NCC, we hope that the impact on your journey has been mitigated as much as possible.

Acle Straight Evening closure - Service X1

A47 Acle Straight closure

Tuesday 27th May End Date Friday 18th July Duration 20:00-06:00, weeknights for resurfacing works.

Affected services will need to operate via Filby in both directions.

Bernham Road, Hellesdon (37/37B)

Due to an emergency road closure on Bernham Road in Hellesdon due to a burst water main, there will be severe disruption on our Purple Line 37/37B services.

In the Hellesdon area, these services will be split in half on Monday to Saturdays daytimes - with one bus an hour operating a loop of Bush Road, Raymond Road & Reepham Road, and one bus an hour operating a loop of Coppice Avenue & Woodland Road. Please see the timetable below (or attachment) for details on bus times on either side of the loop during this closure.

Evening services (shown below as serving both Bush Road & Woodland Road Stores) will operate both loops to serve as many stops as possible during these times where services operate less frequently.

Services south of The Bull roundabout, and all other Purple Line services are not affected by this, and will continue to operate at the same times as now.

Please view the temporary timetable attached below for bus times from either side of Hellesdon during this closure.

We apologise for any inconvenience this may cause to your journey, but we are not responsible for issuing roadworks permits and can only work around these closures.