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  1. Home
  2. Norfolk & Suffolk
  3. News and service updates

Current issues

  • Current issues
  • Planned changes
  • News
  • Press Releases
  • Service 10 & 33 - route & timetable consultation
  • 11/A, 14/A, 15A,16A, 923 | Henstead Road, Hethersett closed
  • Norwich Road, Costessey (23A/24B/31)
  • Evening Services X1 and 7 | A47 Acle Straight
  • Walton Highway (Excel A/C)
  • Excel services - Walton Highway
  • Acle Straight Evening closure - Service X1

Travel Alerts

Service 10 & 33 - route & timetable consultation

Services 10/10A & 33/33A are operated under contract to Norfolk County Council.

Following a recent re-procurement exercise, the contract will change to Konectbus from Monday 1st September 2025 - our last day operating these services will be Saturday 30th August.

The service provision to and from Mousehold and the City Centre is largely the same and will operate on a 40 minute frequency - timetable details will be shared soon.

33/33A: There are some additional journeys for passengers and all journeys will serve Plumstead Road and Harvey Lane.

10/10A: The route in Eaton and Cringleford is combined which does stretch out the journey time on some journeys but offers a more frequent service and an extended service to the Rail Station.

Please provide any comments on the proposed route & timetable to transporteast@norfolk.gov.uk by Monday 14th July 2025.

Read more of Service 10 & 33 - route & timetable consultation

11/A, 14/A, 15A,16A, 923 | Henstead Road, Hethersett closed

Services 11, 11A, 14, 14A, 15A, 16A, 923

Henstead Road is closed, services are diverting as follows:

11/11A diverting via Baker Drive (before the junior school), Churchfields, New Road and Mill Rd to resume route at Park Drive/West Croft.

Towards the City will divert the reverse of the above.

14/14A, 15A,16A toward Norwich diverting via New Road, A11/Norwich Road.

Churchfields will be served by 11/11A in the opposite direction to normal.

Towards Wymondham is the reverse of the above.

Service 14/A will not be able to serve Churchfields through to Mill Road.

Customers are directed to use the Hethersett/Wymondham bound 11/11A services for Churchfields or Henstead Road.

923 towards Wymondham College will follow the normal route to the end of Churchfields, then turn right, at the Co-op turn right and after the junior school onto Baker Drive, Churchfields, New Road and Mill Road.

Toward City is the reverse of the above.

Expected to be in place until 4th July.

Read more of 11/A, 14/A, 15A,16A, 923 | Henstead Road, Hethersett closed

Station Road, Silfield (14A/15/15A/16/16A)

Due to subway construction taking place on Station Road (under the rail bridge) between Wymondham & Silfield - our services 14A/15/15A/16/16A will be curtailed from Monday 30th June to Sunday 20th July.

During this time, services will continue to serve Wymondham Cross & Harts Farm as normal, but will terminate & restart service on Ayton Road. This means that we will be unable to serve Silfield.

---------------------------------------------------

However, as-per previous closures - Norfolk County Council have procured a free shuttle bus service (operated by Tan Cars), which will operate directly from Silfield Goshawk Rise to Wymondham Cross (& v.v.) - making use of diversion routes that we would not be able to send a bus through.

The timetable for this service is shown below and is available as a printed version at the bottom of this page, and will additionally be posted at all bus stops in Silfield.

For any queries or complaints relating to the shuttle bus, you will need to contact Norfolk County Council at www.norfolk.gov.uk or 0344 800 8020.

Monday to Friday:

Silfield Goshawk Rise 07:10 07:45 08:20 09:30 10:30 11:40 12:40 13:40 14:50 15:30 16:30 17:10
Wymondham Cross 07:25 08:00 08:35 09:45 10:45 11:55 12:55 13:55 15:05 15:45 16:45 17:25
Wymondham Cross 07:32 08:07 08:40 09:50 10:50 12:00 13:00 14:00 15:12   16:52 17:47
Norwich Castle Meadow 08:12 08:47 09:12 10:22 11:22 12:32 13:32 14:32 15:51   17:07 18:21
                         
Norwich Castle Meadow 08:15 09:20 10:20 11:20 12:20 13:30 14:30 15:05 16:05 16:45 17:20 18:15
Wymondham Cross 08:50* 09:52* 10:55 11:55 12:55 14:05 15:05 15:45 16:45 17:25 18:00 18:47*
Wymondham Cross 09:07 10:07 11:07 12:07 13:07 14:12 15:12 15:52 16:52 17:32 18:07 18:57
Silfield Goshawk Rise 09:22 10:22 11:22 12:22 13:22 14:27 15:27 16:07 17:07 17:47 18:22 19:12

* These journeys will only call into Wymondham Cross on request to the bus driver only. Please make this clear as you board the bus.

Saturday:

Silfield Goshawk Rise 07:20 08:30 09:30 10:30 11:40 12:40 13:40 14:50 15:50 16:50 18:00
Wymondham Cross 07:35 08:45 09:45 10:45 11:55 12:55 13:55 15:05 16:05 17:05 18:15
Wymondham Cross 07:40 08:50 09:50 10:50 12:00 13:00 14:00 15:10 16:10 17:10 18:20
Norwich Castle Meadow 08:07 09:22 10:22 11:22 12:32 13:32 14:32 15:42 16:42 17:42 18:52
                       
Norwich Castle Meadow 07:25 08:25 09:25 10:20 11:20 12:20 14:30 15:30 16:30 16:40 17:40
Wymondham Cross 07:54* 08:54* 09:54* 10:55 11:55 12:55 14:05 15:05 16:05 17:15 18:15
Wymondham Cross 08:07 09:07 10:07 11:07 12:07 13:07 14:17 15:17 16:17 17:27 18:27
Silfield Goshawk Rise 08:22 09:22 10:22 11:22 12:22 13:22 14:32 15:32 16:32 17:42 18:42

* These journeys will only call into Wymondham Cross on request to the bus driver only. Please make this clear as you board the bus.

Please note that times shown in bold are connections to/from our 13/14/15/16 services - normal fares will continue to be in operation on these services.

We apologise for any inconvenience this closure may cause to your journey - however between ourselves and NCC, we hope that the impact on your journey has been mitigated as much as possible.

Read more of Station Road, Silfield (14A/15/15A/16/16A)

Acle Straight Evening closure - Service X1

A47 Acle Straight closure

Tuesday 27th May End Date Friday 18th July Duration 20:00-06:00, weeknights for resurfacing works.

Affected services will need to operate via Filby in both directions.

Read more of Acle Straight Evening closure - Service X1
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