Palace Street/ Whitefriars

Palace Street/ Whitefriars 

Due to a burst water main on Palace Street, Whitefriars we are unable to serve outbound Tombland and inbound Upper Kings Street,

Please use stops on Castle Meadow

Sorry for any inconvenience 

The junction of this road has been closed for emergency gas works.

Service 13 are diverted via George Hill and Spixworth Rd in both directions. We are unable to serve White Woman Lane itself.

Update 19/02/26 - 13:00

The diversion has been revised and services can now serve White Woman Lane between its roundabout and Spixworth Rd

We are now unable to serve the Windsor Park Gardens stops until further notice

We do apologise for the inconvenience caused.

Due to works on Filby Road service 7 will be unable to serve Filby or Fleggburgh from 19:00- 6:00 am each night (19/02/26-21/02/26) Closure in place from this evening (16/02/26 to 21/02/26)

Buses will divert via Acle Old Road, Clippesby, Heath Road, Mill Lane, High Road, Ormesby Bypass, Norwich Road and then normal route. (inbound journeys will follow the same route)

We apologise for the inconvenience caused.

Due to the closure of Staithe Road, service X41 operating to/from Halesworth will operate directly along St Johns Road to/from Bungay Town Centre (St Marys).

Services 41/41A and X41services that terminate in Bungay (Hillside Road West) and will operate along Hillside Road East, Annis Hill Lane, Hillside Road East to Hillside West.

FROM Hillside Road West, services will serve stops along Hillside Road East, but will operate via Annis Hill, Hillside Road East and St Johns Road to the town centre (St Marys Road).

This will maintain the correct service/stops in the correct direction along Hillside Road East.

Unfortunately, the Halesworth services will not have sufficient time to run along Hillside Road East.

Service 13

Due to Rosetta Rd closure sevice 13

will be unable to serve Christine Rd, Redwing Gardens, James Green Close and Russel Avenue (co op) stops

 Out of City Bus will divert from Giles rd, left onto park Rd, right onto Buxton Rd to Ivy Rd terminus.

Out of City From Lilian Rd, right onto Croswick Lane, left onto Buxton Rd, left into Park Rd then right into Giles Rd  

Service 23

Breckland Rd will be closed from Monday 16th February to Sunday 22nd February

Service 23 will divert via Three Mile Lane to Grove Rd.

Sorry for any inconveneince 

Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.

Services 11,11A,12 and 13

Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.

There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.

Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City

There is a stop on Bull close Rd as an alternative for Anglia Sq.

Services 21,21A,28,29,X29,36,37,38,39,&PR1 

Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up  normal routes 

Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars

There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq

Sorry for any inconvenience 

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.