Norwich

Service 12 

From Wroxham, Severe delays  

Due to 4 way traffic lights on Wroxham Rd Service 12 will terminate in the city,

For a connection to and from Hospital please use service 11 or 11A  from Castle Meadow or St Stephens

Please check back for further updates 

Service X1, X11, 8, TS11.

Monday 12th October to Saturday 17th October 2026

Due to Haven Bridge closure the above services will divert via Breydon Bridge, Pasteur Road onto Southtown Rd in both directions 

Service 16 

Tuesday 6th October to Friday 23rd October 2026

Due to the closure of Chapel Road, Lingwood, Service 16 will divert from Staion Rd, to School Rd, LIngwood Gardens, Post Office Road then back onto Staion Road to city.

We will be unable to serve the stop on Chapel Road during this time. 

Service 20

Monday 5th October 2026 - 07.30 to 19.00

Due to the closure of Rosetta Rd, Spixworth between the above times

 OUT OF CITY - Service 20 will divert from Giles Rd, Buxton Rd, right into Ivy Rd Terminus.

From Ivy Rd Terminus into Lilian Rd, right Croswick lane then left Park Rd to resume route at Giles Rd

We will be unable to serve Russell Avenue (co op), Christine Rd, Redwing Gardens & James Green Close in both direction 

Excel Service 

Queensgate, Peterborough

Due to the ongoing works at Queensgate buses will be serving Peterborough Bus Station before Rail Station.

Please allow extra time for your journey. 

Excel A & B

A47 Hardwick to Swaffham road closure

 Monday to Friday 20.00hr-06.00hr

Service Excel A,B wont be able to serve Middleton, East Winch and Narborough.

Buses will divert via the A10 in both directions.

Services 8, X1

Due to road works Magdalen Way they is a northbound closure, Services will be on diversion towards Yarmouth.

Normal route towards James Paget Hospital.

Service 11, 11A

Due to the closure of Hetherset Lane the above services will be on diversion. 

From NNUH to Hethersett. We will not be able to use Rosalind Franklin Road & Hethersett Lane 

Buses will divert via Little Melton.

From Hethersett as above. 

Sorry for any Inconvenience 

21/09/2026 – 19/10/2026

Reeds Way Closure

Service 87 diverting after coming up Thorney Green Road via Thorney Green and wait time at The Retreat

UPDATED 22nd July 2026

The second phase of works at the Easton roundabout start from 31st July and will continue until the end of the year.

During this phase, we will continue to operate via the existing diversion route on journeys toward Norwich, and will adopt this diversion route for all journeys toward Dereham, King's Lynn and Peterborough.

The temporary stop located just before the junction with Bluebell Way, will be the only stop Excel serves, in both directions, so please signal clearly to the driver to stop.

We remain committed to providing a service up to every 30 minutes for Easton.

UPDATED 29th June 2026

Temporary Changes to Services in Easton

From Wednesday 1st July, Highways England will be partially closing the Easton roundabout. This closure will mean that First Bus Excel services cannot turn right into Easton village.

We are pleased to say that a viable diversion route, using Bluebell Way and Fennel Drive has been assessed, and that Excel journeys toward Norwich will be able to serve the village.

All Norwich bound journeys will exit the A47 at the Longwater junction, then head westbound in to Easton, turning around using the diversion route.

Norfolk County Council are arranging for a temporary stop to be located just before the junction with Bluebell Way. Please note: this will be the only stop that Norwich bound Excel services use. Excel buses heading toward Dereham, King's Lynn and Peterborough will not serve this stop

Journeys from Norwich are unaffected and will continue to serve Easton as normal.