• Effective
    11/06/2022 - 11/06/2022

Bus operator First West of England is making changes to some of its services in North Somerset from 24 April.

The changes reflect the need to temporarily reduce the frequency of some services to mitigate the impact of ongoing driver shortages, and to address routes and journeys that, due to low passenger numbers, are not commercially viable. Taken together, these changes will ensure that remaining services can be operated more reliably.

In Weston-super-Mare, due to extremely low passenger numbers First will no longer operate services 2, 4, 5 and 6 from 24 April. North Somerset Council is seeking alternative arrangements for tendering services to cover as many of the areas served by these routes as possible.

Also in Weston, ongoing driver shortages mean Service 3 between Sainsbury’s in Worle and Searle Crescent will have its Sunday frequency reduced from every 30 to every 45 minutes, whilst Service 7 between Worle and Haywood Village will have its Sunday frequency reduced from every 30 to every 60 minutes. These changes are temporary whilst passenger and driver numbers remain low, but provided the situation improves, First hopes to be able to reinstate a 30 minute frequency on both services at the end of August, this being the next time for timetable changes agreed with North Somerset Council.

Service X2, which currently operates between Weston and Bristol, has had long standing issues with not carrying sufficient passengers to cover its costs, with this situation exacerbated by Covid. Passenger numbers between Yatton and Weston are very low, so unfortunately this section of the route will be withdrawn, with the service operating between Bristol and Yatton from 24 Apr. Customers wishing to travel between Yatton and Weston can interchange between Services X2 and X1 at Cleeve, whilst customers in Locking Caste and Weston Village can use Service X5, which will operate a new route from 24 April. It will run along the current X2 route from Weston as far as Summer Lane, then along Summer Lane to Worle Terminus before following the current X5 route.

Service X8 between Nailsea and Bristol via Backwell has also suffered from long standing issues with low passenger numbers. As a result, from 24 April, Service X8 will cease to operate but Service X7 will be re-routed to serve Nailsea and Backwell Station every 60 minutes, an improvement on the current 90 minute frequency. At Clevedon Six Ways, the X6 and X7 on journeys that run to Dial Hill Road will no longer be able to serve the Six Ways/Alexandra Road or Copse Road stops, due to Hill Road being made one-way in the opposite direction. Buses will use The Beach non-stop between Elton Road and Wellington Terrace bus stops - Elton Road will be the nearest stop for Six Ways. Apologies for any inconvenience caused. Buses towards Bristol will continue to use Hill Road. X7 journeys that terminate at Six Ways using Hallam Road and Albert Road are unaffected.

To further alleviate driver shortages, a number of early and late journeys that carry very few passengers will no longer operate on services 3, 7, X1, X6, X7 and X9. Customers are advised to check the revised timetables, which will be available on the First website from Monday 28 March.

In addition to the above changes, normal seasonal changes will be made as we approach the busier time of year for leisure routes, so from 24 April, Services 1 and 20 in Weston-super-Mare will see their Monday to Saturday frequency increase from every 60 minutes to every 30 minutes.  The Sunday and Public Holiday services will also return from Easter Sunday, operating every 60 minutes.

On Service 126, a revised route will be introduced in Weston-super-Mare, with journeys starting and terminating at the new bus interchange and not travelling down to Marine Parade. Saturday frequency will increase from every 120 minutes to every 60 minutes, whilst some journeys will be withdrawn due to low passenger demand. A further change will take place in July 2022, when the Sunday timetable will be reinstated. The frequency will be every 60 minutes over the summer holidays.

Doug Claringbold, Managing Director of First West of England, said: “Despite the Government extending emergency funding for another six months, ongoing issues with driver availability mean further action is necessary beyond the changes we made at the end of January to ensure we can operate services more reliably for our customers.  As part of that, we have to ensure our resources are focused on the areas of the greatest need, which means we’ve had to act on those services and journeys that are just not commercially viable as we plan for the end of this funding in October.

“We only reduce or withdraw services as a very last resort and the issue with low passenger numbers and the resulting viability of some services pre-dates the pandemic and will not, therefore, be resolved by any recovery in passenger numbers.

“None of these were easy decisions but we need to make these adjustments to provide a reliable service overall for our customers so they can plan their routes with certainty. What we are effectively doing is building resilience into our network in and around Weston-super-Mare as we build back in the coming months and years.”

He added: “I want everyone to be clear that we are 100% committed to providing the very best possible public transport services in Weston-super-Mare and the rest of North Somerset and will continue to work closely with North Somerset Council to that end. This commitment is highlighted by the imminent roll-out of 27 brand new lower-emissions diesel buses in North Somerset and an ongoing driver recruitment campaign to ensure we get people where they want to go safely, efficiently and sustainably.”

Timetables from 24 April 2022

Service 1

Service 3

Service 7

Service 20

Service X1

Service X2

Service X5

Service X6/X7

Service X9

Service 126: Timetable from 24 April 2022

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