Sprowston

Overnight parking is not permitted at Sprowston Park and Ride. Check the opening times for the site before you travel.

​​​​​​No, overnight parking is not permitted, so vehicles cannot be left on site for consecutive days. However, you’re welcome to use the Park & Ride service on multiple days — as long as you leave the site before closing each day and return to park again the next day.

Customers may not park without using the Park & Ride service or displaying a valid permit. Please note that you can walk to the Park & Ride site and then pay to use the bus into Norwich.

All our sites are equipped with Closed Circuit Television (CCTV) and proudly hold the Park Mark Safer Parking Award. However, whilst all of these provisions are in place, in line with most car parks, parking of any vehicle is entirely at the owner’s risk.

You can still enter the Park & Ride site on foot. Once you’ve retrieved your car, drive up to the barriers slowly and they’ll open automatically to allow you to exit.

Parking is free, so simply park in a marked bay, and head over to the bus stop, then pay for your travel on the bus.

Sprowston Park & Ride is just off Wroxham Road to the north of the city. The postcode is NR7 8RN.

No, there’s no need to book. Simply follow the four easy steps: drive to the site, park for free, buy your ticket on the bus, and ride into Norwich.

No, no registration is required. Simply park up for free, board the P&R service, purchase a ticket from your driver and enjoy your day! 

Yes, your park & ride day ticket is valid for as many journeys as you need.

No, you can’t. Our Park & Ride tickets are only valid for journeys that start at the Park & Ride site. If you’re starting your journey from any other bus stop, normal fares apply

Don't worry - our buses are fitted with next stop visual audio announcements to help you know when you’re arriving into the city. The driver will be happy to help if needed, and you can also use the First Bus app to track where you are along the route.

No. The 11/12 stops at Castle Meadow and St Stephen’s Street, which is closer to the main shopping areas than the bus station.

No, but if you get off at Upper King Street the station is just a short 10 minute walk down Prince of Wales Road.

You can buy your ticket directly from the driver, using cash or contactless. Unfortunately, you can’t use our App for journeys that start at Sprowston Park & Ride.

There are no period tickets available for the Park & Ride, but at just £3 for unlimited trips each day, you’re already saving!

Unfortunately not, but we do offer a discounted ticket for concession pass holders at the cost of £2.

Yes, group tickets are only valid if you’re travelling together. This is because you’ll only get one ticket for your group, not a ticket each.

A Group Day is valid for a group of up to five people of any age, travelling together, all day. A Duo Day is valid for any two people travelling together, all day.

Vehicles exceeding 7.5 tonnes, trailers and touring caravans are not permitted to park within the site.

Yes, each bus has one dedicated wheelchair space, and a further flexible space for pushchairs and buggies.

Our Sprowston P&R site has a range of facilities including:

• 792 Parking Spaces, 45 Disabled Spaces, 15 Family Spaces
• Toilets
• Accessible Toilet
• Sheltered Waiting Areas
• Kiss The Chimp coffee shop serving hot and cold drinks and snacks
• Sheltered Cycle Parking
• Closed Circuit Television (CCTV)

We welcome well-behaved dogs on leads on all of our buses, but please keep them off the seats.

Contact the First Bus Lost Property Team using our dedicated lost property page, our team will check to see if it has been handed in. If we have an item matching the description, we will contact you to provide you with a lost property reference and a time and place of where you can collect the item from. Any lost property found on our vehicles, providing the item is not perishable, will be kept for one month.