St Stephens Street (stops suspension)
Norwich
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LocationSt Stephens Street
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CauseGas main connection
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ResponsibilityCadent
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Effective28/10/2025 - 28/10/2025
Roadworks in St Stephens Street, Norwich from Monday 3rd November to Sunday 9th November to allow for a new gas connection to a new shop will result in some minor delays to all services in the area due to the requirement for temporary traffic lights.
As a result stands BC BD BR and BQ will be suspended on these days
Charcoal Line services
These will operate from Stand R in the bus station on these days.
Purple Line services
Operating from Lakenham/Mulbarton/Long Stratton/Harleston - services will operate via the bus station and will allow passengers to board and alight at Stand M.
Services in the opposite direction can operate as usual via Stand BP in St Stephens Street
Travel Alerts
Excel A,B Easton
Sunday 25th Oct
Due to a road closure, there will be no service from Easton to Norwich, anyone wishing to travel from Easton will need to go to Hockering and catch the bus from there.
Buses from Norwich towards King's Lynn will not be affected.
West Earlham
Services 20 & 21.
Saturday 31st October 2026 Firework display
Due to predicted heavy parking around West Earlham Junior School the above services will be on diversion during the times below.
Service 20
From NNUH - 16.40, 17.10, 18.05, 18.45, 19.30 & 20.30 From Castle Meadow - 16.35, 17.05 17.40 18.10 19.00 & 20.10
Service 21
From NNUH - 16.55, 17.25, 17.40, 18.25, 19.05 & 20.00 From Castle Meadow - 16.50, 17.25, 17.55, 18.30, 19.30 & 20.40
From City - Following Bowthorpe Rd, to Earlham Green lane turning left, then right at 5 Ways roundabout, Earlham Rd, right into Wilberforce Rd to resume route at Malbrook Rd.
Into City - Following Wilberforce Rd to end, left onto Earlham Rd, left at 5 Ways roundabout onto Earlham Green lane to end to turning right to resume route to city at Bowthorpe Rd.
We will be unable to serve Hutchenson Rd, West Earlham shops & Rockingham Rd in both directions during these times.
16 Lingwood
Service 16 wont be able to serve Lingwood or Strumpshaw due to road closure.
26th October - 6th November
Our Hire is running a shuttle bus to collect passengers from Lingwood/Strumpshaw to meet service 16 at Station Road, Brundall.
Our Hire shuttle bus will be using the current timetable.
The route for the shuttle bus below.
Martlesham
Services 64, 800, 66, 972 School bus
Due to the closure of Main road Martlesham the above services will divert as follows -
Outbound - Normal route.
Inbound - From Martlesham Water Bridge follow Main Road, turning left onto Felixstowe Road, then right onto Anson Road to A12 main roundabout.
Turning right to Martlesham roundabout to resume normal route.
Thorpe St Andrew
Services 15 & 16
Yarmouth Road
Monday 26th October 2026 to Sunday 1st November 2026
Due to road closure on Yarmouth Rd at bridge the above service will be on diversion as follows -
From City - Passed Sainsburys onto Dussingdale Drive to Plumstead Rd taking a right through Thorpe End Green, to Thorpe End Drive onto NDR to resume route just past Police HQ through to Blowfield for 15 and Brundall for 16 to connect with Our HIre Shuttle bus for Lingwood There will be no stopping on this diversion.
To City - Normal route from Blowfield for 15 to Lidl then left around Makro loop then retrace outbound route to city.
For 16 from Lingwood please use Our Hire shuttle bus to connect with 15 or 16 in Brundall, Station Rd.
Service 16 from Brundall normal route to Lidl turning right to retrace outbound route to city.
Bowthorpe Rd
Services 20 & 21
Friday 23/10/26 8.30am to Friday 30/10/26 17.00
Bowthorpe Rd closure between Dereham Rd and Guardian Rd
Above sevices will be on divertion as follows -
From City - Staying on Dereham Rd to Guardien Rd roundabout turning left then right at traffic lights to resume normal route at Bowthope Rd.
To City - Turn left into Guardian Rd then right at roundabout onto Dereham Rd to resume normal route at Bowthorpe Rd.
We will be unable to serve the Norwich Community Hospital during this time.
Bestorpe, Attleborough
Service 14
Tuesday 20/10/26 at 8pm to Wednesday 21/10/26 at 6am
& Wedneday 21/10/26 at 8pm to Thursday 22/10/26 6am
Due to Besthorpe Flyover closure Service 14 will divert on the above dates as follows -
Join A11 before Besthorpe, coming off 2nd junction towards Ellingham and Watton following onto Blackthorn Rd then Snowdrop Drive, turning right onto Sheppards Way,
Left onto London Rd taking next right for Shrub close to resume route to Queens Sq
From Queens Sq
Turning right at lights follow onto Connaught Rd, follow left toward Watton to join A11 to come off next slip road to resume route into city from Bestorpe roundabout
Charcoal Line Service Improvements from 1 November 2026
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From Sunday 1 November 2026, changes will be made to Charcoal Line services, with revised Monday to Friday timetables and additional peak-time journeys helping to improve connections between Halesworth, Bungay, Poringland and Norwich.
Forthcoming Timetables
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Timetables for services changing from 1 November are now available to view
Service Information
A quick guide to all changes on your routes – new services, replacements, frequency updates, and timetable adjustments.
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Don't see your service listed? If your service isn't shown below, there are no changes to your route and you should continue travelling as normal.
| If you currently travel on Service | What's changing |
| 40/40A |
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A revised timetable will run on Monday to Friday. Additional service 40A journeys will run between Poringland and Norwich in the morning, and between Norwich and Poringland in the afternoon. The timings of some peak-time journeys to and from Halesworth and Bungay will also change. |
| 41 |
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tr th {
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A revised Monday to Friday timetable will operate, with changes to some peak-time journeys between Norwich, Bungay and Halesworth. |
|
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color: #464feb;
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tr th {
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41A |
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Most service 41A journeys will operate as service 41. The Stoke Holy Cross section will instead be served by additional service 40A journeys. |
| X41 |
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tr th {
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a {
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tr th, tr td {
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tr th {
background-color: #f5f5f5;
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A revised Monday to Friday timetable will operate, with changes to some peak-time journeys to improve the overall timetable. |
Lingwood
Service 16
Tuesday 6th October to Friday 23rd October 2026
Due to the closure of Chapel Road, Lingwood, Service 16 will divert from Staion Rd, to School Rd, LIngwood Gardens, Post Office Road then back onto Staion Road to city.
We will be unable to serve the stop on Chapel Road during this time.
Queensgate, Petertborough
Excel Service
Queensgate, Peterborough
Due to the ongoing works at Queensgate buses will be serving Peterborough Bus Station before Rail Station.
Please allow extra time for your journey.