SEVRICE DISRUPTION / 18th of March 2026

Due to unforeseen circumstances, the following diversion will be in place:

75 16.50 Felixstowe, Great Eastern Square

We apologise for the delay in response.

Excel Service A, B, C | East Winch / Middleton

Excel services will not be serving East Winch or Middleton in either direction until further notice due to a police road closure.

Services are diverted via Gayton.

We apologise for any inconvenience caused. 

*UPDATED*

Normal route re-established mid afternoon.

(18:11 18/03/2026)

Norwich services -  A47 closure. 

Due to the continued closure of the A47. The majority of roads within Norwich are experiencing long delays. 

Please keep an eye on this page for any further updates throughout the day. 

Last updated 18/03/26 09:30 am. 

Due to the  Pulham and Starston diversions, we can only serve Pulham St Mary between these dates.​

From the 16th to the end of service on the 20th of March, we will only be able to serve Pulham St Mary. The diversion will run as the following diversion:-

Toward Harleston:-

The services are diverting via Southernmost Roundabout, The Long Stratton, A140, The Pulhams Roundabout, Rectory Road, Rushall Half Moon PH, Pulham Road, Pulham St Mary, The Pennoyer Centre, Wilderness Lane, and to resume the route.

From Harleston :-

Follow the reverse of the above. 

Service 29

Wednesday 18th March to Thursday 19th March 

Due to closure of Somerset Way in Taverham we will be unable to serve Nightingale Drive.

Bus will divert via Sandy Lane and The Street picking up normal route at Beech avenue

Sorry for any Inconvenience 

Service 36A

Monday 16th March to Wednesday 25th March

Due to road closure we will be unable to serve Starston

Bus will divert at Pullham St Mary, turning right into Station Rd at Pennoyer Centre to Harleston.

Sorry for any inconvenience 

Service 30

Monday 16th March to Wednesday 18th March 

Due to Heigham Street closure at the junction with Barn Rd service 30 will divert via Dereham Rd and Old palace Rd.

Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Square until further notice. Please keep checking back here for latest details.

Services 11,11A,12 and 13

Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.

There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.

Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City

There is a stop on Bull close Rd as an alternative for Anglia Sq.

Services 21,21A,28,29,X29,36,37,38,39,&PR1 

Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up  normal routes 

Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars

There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq

Sorry for any inconvenience 

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.