Service updates - 26/08/26

Anglia Square - 

All services using Anglia Square are diverted via Law courts due to a police Incident. 

We don't currently have a time frame for this, but please keep checking this page for any further updates. 

We're sorry for any inconvenience this may caused. 

Last updated 26/08/26 - 16:00 pm

Services 23A, 24B, 31.

27th August to 31st August 2026

Due to a closure on Norwich Road we will on diversion via 23 route 

Service 64 - Road Closure - Melton

Due to an emergency closure on Yarmouth Road, the 64 service will divert via A12 to Ufford in both directions until further notice.

We're sorry for any inconvenience this may cause. 

Please keep checking this page for any further updates. 

Last updated 26/08/26- 10:20 am

Service 64 - Road Closure - Saxmundham

Brook Farm Road has an emergency closure.

Service 64 will divert via Mill Road in both Directions until midnight.

We're sorry for any inconvenience this may cause. 

Please keep checking this page for any further updates. 

Last updated 26/08/26

Gordon Road is closed due to water works. 

1 & 1A towards Lowestoft via Artillery Way. 

X1 towards Lowestoft Railway Station via Katwijk Way, St Peters Street and Artillery Way.

Magdalen Square is closed towards Great Yarmouth. 

Services are diverted via Middleton Road. 

To travel towards Great Yarmouth, please take the X1 or 8 towards JPH, Lowestoft, and change at JPH. There will be a free service to JPH. 

We apologise for any inconvenience caused. 

Service 13 

Monday 17th August 2026 to Friday 28th August 2026

Due to the closure of Queens Rd we will unable to serve Sheppards Way, Springfields & Cyprus Close between the above dates.

We will be serving Queens Square stop. 

10/08/2026 – 21/09/2026

Thorney Green Road is shut

Services serving the Mill Street stop and diverting straight on to the roundabout, to turn back and waiting time at the stop opposite the allotments. Once service resumes, diverting via A1120 to resume normal line of route

Service 21, 21A. 

Monday 27th July 2026 to Friday 31st August  2026

Due to the closure of Earlham Green lane/Bowthorpe Rd & Hutchinson Rd the above services will divert.

Out of City via Bowthorpe Rd traffic lights, Farrow Rd, Earlham Rd passed University to Wilberforce Rd, West Earlham shops, then back onto Wilberforce Rd to resume route to Hospital. 

Into city to West Earlham Shops, then back to Wilberforce Rd, Earlham Rd, Farrow Rd then right into Bowthorpe Rd to resume route into city.

BM14 will be using Larkman lane 

Sorry for any Inconvenience 

UPDATED 22nd July 2026

The second phase of works at the Easton roundabout start from 31st July and will continue until the end of the year.

During this phase, we will continue to operate via the existing diversion route on journeys toward Norwich, and will adopt this diversion route for all journeys toward Dereham, King's Lynn and Peterborough.

The temporary stop located just before the junction with Bluebell Way, will be the only stop Excel serves, in both directions, so please signal clearly to the driver to stop.

We remain committed to providing a service up to every 30 minutes for Easton.

UPDATED 29th June 2026

Temporary Changes to Services in Easton

From Wednesday 1st July, Highways England will be partially closing the Easton roundabout. This closure will mean that First Bus Excel services cannot turn right into Easton village.

We are pleased to say that a viable diversion route, using Bluebell Way and Fennel Drive has been assessed, and that Excel journeys toward Norwich will be able to serve the village.

All Norwich bound journeys will exit the A47 at the Longwater junction, then head westbound in to Easton, turning around using the diversion route.

Norfolk County Council are arranging for a temporary stop to be located just before the junction with Bluebell Way. Please note: this will be the only stop that Norwich bound Excel services use. Excel buses heading toward Dereham, King's Lynn and Peterborough will not serve this stop

Journeys from Norwich are unaffected and will continue to serve Easton as normal.