All areas
Due to the continued closure of the A47. The majority of roads within Norwich are experiencing long delays.
Please keep an eye on this page for any further updates throughout the day.
Last updated 18/03/26 09:30 am.
Due to the Pulham and Starston diversions, we can only serve Pulham St Mary between these dates.
From the 16th to the end of service on the 20th of March, we will only be able to serve Pulham St Mary. The diversion will run as the following diversion:-
Toward Harleston:-
The services are diverting via Southernmost Roundabout, The Long Stratton, A140, The Pulhams Roundabout, Rectory Road, Rushall Half Moon PH, Pulham Road, Pulham St Mary, The Pennoyer Centre, Wilderness Lane, and to resume the route.
From Harleston :-
Follow the reverse of the above.
Service 36A
Monday 16th March to Wednesday 25th March
Due to road closure we will be unable to serve Starston
Bus will divert at Pullham St Mary, turning right into Station Rd at Pennoyer Centre to Harleston.
Sorry for any inconvenience
Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Square until further notice. Please keep checking back here for latest details.
Services 11,11A,12 and 13
Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.
There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.
Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City
There is a stop on Bull close Rd as an alternative for Anglia Sq.
Services 21,21A,28,29,X29,36,37,38,39,&PR1
Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up normal routes
Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars
There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq
Sorry for any inconvenience
From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.
Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)
Timetables for all services will remain unchanged.
We apologise to any customers inconvenienced by these changes.