Service disruptions | 12/02/26

12th Feb 2026All areas

Effective

12/02/2026 - 12/02/2026

Due to operational issues, the following services are cancelled/disrupted:

Service 8

The following services are cancelled

13:55 Caister to Market Gate

14:25 Market Gate to JPH

15:04 JPH to Market Gate

15:40 Market Gate to Caister

16:10 Caister to Market Gates

16:40 Market Gates to JPH

The following services were cancelled early, but they will resume services at 15:10

13:55 Market Gate to JPH

14:34 JPH to Market Gate

15:10 Market Gates to Caister

15:40 Caister to Market Gate

16:10 Market Gates to JPH

16:43 JPH to Market Gates

Service X1

07:55 From Norwich is unable to run due to mechanical issues ~ We hope to resume service at 08:19 Acle

We apologise for any inconvenience caused.

Last updated: 13:16

11A Eaton Street, Eaton

Service 11A Eaton

Out of city, Due to the slip road Eaton street, (Cellar House) Eaton being closed from Wedneday 11th March 19.00 to Thursday 12th March 6am sevice 11A will continue straight on Newmarket rd A11 to Thickthorne roundabout.

Into City is Normal route

Sorry for any inconvenience

Service 39 - Southwell Road

Southwell Road Closed

Service 39 will be diverted via Queens Rd to /from Hall Rd.

Giles Road, Spixworth

SERVICE 13

Due to the closure of Giles road, Spixworth from Monday 09/03/26 to Sunday 15/03/26 we will be unable to serve Aurthurton Rd and Giles Rd

Servise 13 will continue on Buxton Rd turning right into Park Rd to continue route.

Same diversion back.

Anglia Square

Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.

Services 11,11A,12 and 13

Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.

There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.

Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City

There is a stop on Bull close Rd as an alternative for Anglia Sq.

Services 21,21A,28,29,X29,36,37,38,39,&PR1

Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up normal routes

Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars

There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq

Sorry for any inconvenience

Excel services - Dereham Market Place

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.