SERVICE DISRUPTIONS / 10th of February 2026

X1

Due to a breakdown service X1 at 09:40 from Norwich will not run. Service should resume at 10:20 Market Gates.

X1 at 12:30 to Norwich will not run.

X11

X11 from Norwich at 13:25 will restart at Acle for 13:49.

116

The 116 from Debenham at 11:35 to I9pswich OCM has broken down. No service.

*UPDATED*

(11:39 10/02/2026)

Due to the closure of Staithe Road, service X41 operating to/from Halesworth will operate directly along St Johns Road to/from Bungay Town Centre (St Marys).

Services 41/41A and X41services that terminate in Bungay (Hillside Road West) and will operate along Hillside Road East, Annis Hill Lane, Hillside Road East to Hillside West.

FROM Hillside Road West, services will serve stops along Hillside Road East, but will operate via Annis Hill, Hillside Road East and St Johns Road to the town centre (St Marys Road).

This will maintain the correct service/stops in the correct direction along Hillside Road East.

Unfortunately, the Halesworth services will not have sufficient time to run along Hillside Road East.

Service 23

Breckland Rd will be closed from Monday 16th February to Sunday 22nd February

Service 23 will divert via Three Mile Lane to Grove Rd.

Sorry for any inconveneince 

40A-41A

Due to Stoke Rd closure from 6th Feb to 13th Feb. There will be no service to Caister St Edmunds or Stoke Holy Cross.

Diversion will be through Arminghall Lane. 

Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.

Services 11,11A,12 and 13

Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.

There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.

Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City

There is a stop on Bull close Rd as an alternative for Anglia Sq.

Services 21,21A,28,29,X29,36,37,38,39,&PR1 

Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up  normal routes 

Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars

There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq

Sorry for any inconvenience 

Services 14,15,16 and 17

Due to the closure on Yarmouth Road from 19th January 2026 to 13th February 2026 services 14,15,16,and 17, will be diverted up Harvery lane to heartsease roundabout turning left ont St Williams way to Pound lane where service 14 will continue into sainsburys and resume normal route to Dussingdale

Sevices 15,16 and 17 will turn right at Pound lane Traffic lights then left at mini roundabout to resume normal route to Blofield, Lingwood and Broadland business Park.

Sorry for any inconvenience.

*UPDATED*

Yarmouth Road is open 14/A, 15/A, 16A, 17, & 31 are back to normal line of route. 

(03:20 10/02/2026)

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.