Service Disruptions | 05.03.2026

We are currently unable to access Bawdeswell village centre due to an incident blocking the access road. Alternative stopping arrangements are on the A1067 at opposite the Garden Centre and at the end of Foxley Road.

Service 36A  

Due to emergency closure of Harleston Rd in Pulham Market 36A will be on diversion. A140 to Scole and A143 into Harleston. We Will be unable to serve Pulham Market, Pulham St Mary and Starston. 

Sorry for any inconvenience. 

Service 24

Road Closure from 9th March to 10th march 

 Out of city Due to road closure on Thunder Lane service 24 will be unable to serve Thunder Lane between traffic lights St Williams Way and Southhill Rd.

Service 24 will divert via St Williams Way and Laundry Lane by Co-op picking up normal route 

Into City to Laundry Lane by Co-op, right into St Williams Way then tuning left at traffic lights picking up normal route.

Sorry for any inconvenience   

Service 11A Eaton 

 Out of city, Due to the slip road Eaton street, (Cellar House) Eaton being closed from Wedneday 11th March 19.00 to Thursday 12th March 6am sevice 11A will continue straight on Newmarket rd A11 to Thickthorne roundabout. 

Into City is Normal route 

Sorry for any inconvenience

Southwell Road Closed

Service 39 will be diverted via Queens Rd to /from Hall Rd.

 SERVICE 13

Due to the closure of Giles road, Spixworth from Monday  09/03/26 to Sunday 15/03/26 we will be unable to serve Aurthurton Rd and Giles Rd

Servise 13 will continue on Buxton Rd turning right into Park Rd to continue route. 

Same diversion back.  

Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.

Services 11,11A,12 and 13

Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.

There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.

Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City

There is a stop on Bull close Rd as an alternative for Anglia Sq.

Services 21,21A,28,29,X29,36,37,38,39,&PR1 

Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up  normal routes 

Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars

There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq

Sorry for any inconvenience 

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.