Service Disruptions | 04/11/2025

Service Disruptions | 04/11/2025

Due to operational issues, the following services will not run or will resume later on:

Service X11 

Due to operational issues, service X11 will not be able to depart from Gorleston to Belton at 10:27. Service should resume at 10:55 (Belton).

Service 8 

12:25 from Market Gates to JPH. Service should resume at 13:04 JPH.

15:43 from JPH to Market Gates will not run. The service will resume from Market Gates at 16:25.
 

We apologise for any inconvenience caused.

Last Updated: 15:58

Burgh Castle is closed due to unannounced roadworks.

We will not be able to serve Burgh Castle until further notice. Also due to temporary traffic lights at Beccles Road, services 2/3/3B/X11 are heavily affected.

Apologies for the impact on your journey. 

Colegate End will be closed within the next 30 minutes. 

At present we have no window for reopening and there is nothing on One.network.

Services 36A/B are diverting by remaining on A140 to Pulham roundabout, left to resume route at Pulham Mkt.

Route is reversed toward City.

As a result there will be no service along Wood Lane or Colegate End Road.

The diversion has been extended until 10/11. 

Apologies for the impact on your journey.

(Last updated 04/11 15:06)

Church Road Roundabout will reopen from Sunday 2nd November, although Church Lane from the roundabout to the traffic lights at Magdalen Way will remain closed until 12th November

Services 2 and X11 will return to their normal routes from the above date 

Services 3/3B, 7, 8, 901 and X1 will be diverted via Church Road, Beccles Road and Shrublands Way in both directions

Services 980, 981, 982 for East Norfolk Sixth Form College will drop off/pick up on Middleton Road (College side) and in the afternoon turn right onto Church Lane, right onto Lowestoft Road and then as normal from Lowestoft Road/A47 

The free shuttle previously provided will not operate after Saturday 1st November.

We thank passengers for their continued patience and understanding.

Yellow Line 28, 29, X29 Services

Due to roadworks expected to last until 1st December in Drayton, we will be experiencing delays of up to 30 mins and possible service cancellations as a result.

Roadworks in St Stephens Street, Norwich from Monday 3rd November to Sunday 9th November to allow for a new gas connection to a new shop will result in some minor delays to all services in the area due to the requirement for temporary traffic lights.

As a result stands BC  BD  BR and BQ will be suspended on these days

Charcoal Line services

These will operate from Stand R in the bus station on these days.

Purple Line services

Operating from Lakenham/Mulbarton/Long Stratton/Harleston -  services will operate via the bus station and will allow passengers to board and alight at Stand M. 

Services in the opposite direction can operate as usual via Stand BP in St Stephens Street

To allow for the completion of existing works there will be changes to stopping arrangements & some closures affecting services from Monday 3rd November to Friday 19th December (estimated). Any updates relating to this will be added to this page as the project develops - please check back frequently if you use the bus interchange.

During these works there will be temporary changes to stopping arrangements in Cringleford Interchange which will apply to all bus services by all operators.

The stops at Stand B & Stand C will both be suspended to allow a safe working area - Stand B will be relocated north-west of the Dragonfly Way roundabout, and Stand C will be relocated onto the shelter at Stand A. Signage will be in place to direct passengers to the correct bus stops, and bus times will be unchanged.

We apologise for any inconvenience these works may cause to your journey.

Owing to Norfolk County Council works, Jellicoe Road will be closed from Monday 27th October for around 6 weeks.

During the closure, Service 8 will be diverted as follows:

Towards Caister: between Northgate Street and Caister, operating direct via Caister Road as per Service 1. 

Towards James Paget Hospital: between Caister and Sandringham Avenue/North Denes Road, operating via Caister Road, Barnard Crescent and Barnard Avenue. Drivers will observe stops on Caister Road, and the temporary stop on Barnard Avenue, close to the Beatty Road junction.

We apologise to all customers affected by this diversion.

We have now been advised that this closure has been extended to 7th November 2025

Grange Farm Avenue, Felixstowe will be closed, just past the Morrisons roundabout from Monday 27th October 2025 to Friday 31st October 2025 to allow for works by Anglian Water.

Service 75 will divert by turning at the Morrisons roundabout to return along Wesel Avenue and then onward to Grange Road and MIll Lane.

All journeys will be unable to serve stops at Owl & Pussycat, Hintlesham Drive, Crossgate Field, Grange Road (Wadgate Road) and Grange Road School.

We apologise to all customers affected by this deiversion which is outside our control.

Hargham Road, Attleborough will be closed to all traffic from Monday 27th October 2025 to Friday 19th December 2025 to allow for work by Cadent to replace the gas mains.

As a result all Turquoise line services (13 and X13) will be unable to complete their usual route and will be on diversion for the duration of the closure.

All services will operate as usual as far as Sainsburys and then continue along London Road turning into Dodds Road to resume the usual route via Hargham Road and New Road.

As a result the stops at Shrub Close, Olland Road and Dodds Road will not be served for the duration of the closure.

We apologies to all customers affected by the diversion of our services.