Service Disruption and Cancellations

The following services have been impacted by operational issues (12/08/26)

Service 1 

 Due to road works Prince Wales Road at Yarmouth will not be served.

Excel Services

08:00 Excel A - Wisbech to Peterborough is cancelled.

09:10 B service - Peterborough to Wisbech is cancelled.

Last updated 10:00

10/08/2026 – 21/09/2026

Thorney Green Road is shut

Services serving the Mill Street stop and diverting straight on to the roundabout, to turn back and waiting time at the stop opposite the allotments. Once service resumes, diverting via A1120 to resume normal line of route

Service 21, 21A. 

Monday 27th July 2026 to Friday 31st August  2026

Due to the closure of Earlham Green lane/Bowthorpe Rd & Hutchinson Rd the above services will divert.

Out of City via Bowthorpe Rd traffic lights, Farrow Rd, Earlham Rd passed University to Wilberforce Rd, West Earlham shops, then back onto Wilberforce Rd to resume route to Hospital. 

Into city to West Earlham Shops, then back to Wilberforce Rd, Earlham Rd, Farrow Rd then right into Bowthorpe Rd to resume route into city.

BM14 will be using Larkman lane 

Sorry for any Inconvenience 

Service 36A

Monday 27th July to Friday 21st August 

Due to the closure of Wilderness Lane in Harleston we will be unable to serve Pulham Market, Pulham St Mary & Starston

Out of city - We will divert via A140 to A143 into Harleston 

Into city - via the same route. 

UPDATE 

THERE WILL BE A FREE SHUTTLE BUS FROM LONG STATTON TO THE PULHAMS/THE PULHAMS TO LONG STRATTON 

IF YOU WOULD LIKE TO USE THIS PLEASE USE SERVICE 36 FROM NORWICH.

 The timetable is below or you can download a copy using the link below

Sorry for any inconvenience 

Service 15.

Monday 20th July 2026 to Friday 14th August 2026

Due a road closure we will be unable to serve Ranworth Rd and Mill Rd on the above dates

Please use The Tamarind on Woodbastwick Rd as alternative stop in and out of the City. 

Sorry for any inconvenience.

UPDATED 22nd July 2026

The second phase of works at the Easton roundabout start from 31st July and will continue until the end of the year.

During this phase, we will continue to operate via the existing diversion route on journeys toward Norwich, and will adopt this diversion route for all journeys toward Dereham, King's Lynn and Peterborough.

The temporary stop located just before the junction with Bluebell Way, will be the only stop Excel serves, in both directions, so please signal clearly to the driver to stop.

We remain committed to providing a service up to every 30 minutes for Easton.

UPDATED 29th June 2026

Temporary Changes to Services in Easton

From Wednesday 1st July, Highways England will be partially closing the Easton roundabout. This closure will mean that First Bus Excel services cannot turn right into Easton village.

We are pleased to say that a viable diversion route, using Bluebell Way and Fennel Drive has been assessed, and that Excel journeys toward Norwich will be able to serve the village.

All Norwich bound journeys will exit the A47 at the Longwater junction, then head westbound in to Easton, turning around using the diversion route.

Norfolk County Council are arranging for a temporary stop to be located just before the junction with Bluebell Way. Please note: this will be the only stop that Norwich bound Excel services use. Excel buses heading toward Dereham, King's Lynn and Peterborough will not serve this stop

Journeys from Norwich are unaffected and will continue to serve Easton as normal.