Service Disruption 03/11

Due to overnight closures on the A47 Acle Straight from 20:00 to 06:00 each evening on Wednesday 14th January and Thursday 15th January our services that use this road will be severely disrupted.

Our usual diversion route is unfortunately also unavailable to our services due to an emergency closure caused by a burst water main being dealt with by Anglian Water.

After 20:00 each evening - 

From Norwich - services will be unable to serve Acle and will instead operate via A146 and A143 to Great Yarmouth. Passengers for Acle will be able to complete their journeys on a shuttle bus which will operate at 20:35, 21:35, 22:35 and a final journey at approximately 00:15 (to connect with the 23:20 service 7)

From Acle - Passengers for Great Yarmouth and Norwich can make their journeys on the shuttle provided at approximately 20:50 and 21:50. A further shuttle will operate at 22:50 but this will not provide a connection to Norwich

Due to the extent of the diversion and other road closures within Great Yarmouth we anticipate delays to all journeys and passengers are advised to take this into account when planning their journeys.

We apologise to any customers affected by these works which are outside our control.

Ipswich services are experiencing severe service delays as a result of a lorry which overturned on the A14 last night. The road is still closed this morning in both directions.

Staff have been struggling to reach work as a result. We are prioritising schools and special services, making sure these run as smoothly as possible, however this may have a knock on affect to standard services. 

We apologise for any impact to our Customer's travel.

Acle Straight has reopened and services are back to regular routes

Due to a broken down Lorry - Acle Straight is now closed and we are diverting via Filby both ways, with services facing delays of up 30 minutes

09:30 UPDATE

Delays have now reached upto an hour in length, which is necessitating cancellations.

We apologise to any customers impacted  

The section of the bus gate where the stops are has been closed by roadworks.

Currently, 24/24A will continue to roundabout and use the far section of the bus gate as a temporary stop ( same back toward City).

09:30 UPDATE

This has now been confirmed as a full closure, and will be in place until the 20th of January

Services 14,15,16 and 17

Due to the closure on Yarmouth Road from 19th January 2026 to 22nd January 2026 services 14,15,16,and 17, will be diverted up Harvery lane to heartsease roundabout turning left ont St Williams way to Pound lane where service 14 will continue into sainsburys and resume normal route to Dussingdale

Sevices 15,16 and 17 will turn right at lights then left at mini roundabout to resume normal route to Blofield, Lingwood and Broadland business Park.

Sorry for any inconvenience  

Due to tree cutting on High Bungay Road, Loddon Service X22 will divert via Beccles Road X21 route in both direction between 8am and 16.00. on 14th january 2026

We will be unable to serve Gunton road, Leman Grove and Beech Close stops in both directions

Due to Re-surfacing works taking place 12th -16th January, between hours 20:00 - 06:00 

11A, 13, 14 and Excel will not be able to serve stops at the Cringleford interchange.

11A will be on diversion towards the hospital.

From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.

Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.

We apologise to any customers inconvenienced by these changes.