Service Disruption 03/11

Stand BB on Stephens Street - Norwich

Unfortunately the above stand for services 11, 11A & 12 has been unexpectedly closed. This is not part of the planned closure.

The only stop in the city centre for customers heading towards Sprowston or Wroxham is Castle Meadow - Please head over and board from Castle Meadow  

The following services have been impacted by operational issues:

Service X11

08:55 Belton to JPH ~ Cancelled ~ Service should resume from JPH at 09:15

Service X11 & 2

Due to temporary traffic lights at Belton Link Road, our service X11 and service 2 are running around 15 min late [As of 09:04am]

Service 2

Due to traffic delays

08:55 JPH to Great Yarmouth ~ Partially Cancelled ~ Service should resume from Gorleston at 09:15

Service X1

13:10 Norwich to Lowestoft ~ Partially Cancelled ~ Service should resume from Acle at 13:34

Service 1

15:08 Martham to Lowestoft cancelled. 

Last updated 15:34

Church Road Roundabout will reopen from Sunday 2nd November, although Church Lane from the roundabout to the traffic lights at Magdalen Way will remain closed until 12th November

Services 2 and X11 will return to their normal routes from the above date 

Services 3/3B, 7, 8, 901 and X1 will be diverted via Church Road, Beccles Road and Shrublands Way in both directions

Services 980, 981, 982 for East Norfolk Sixth Form College will drop off/pick up on Middleton Road (College side) and in the afternoon turn right onto Church Lane, right onto Lowestoft Road and then as normal from Lowestoft Road/A47 

The free shuttle previously provided will not operate after Saturday 1st November.

We thank passengers for their continued patience and understanding.

Yellow Line 28, 29, X29 Services

Due to roadworks expected to last until 1st December in Drayton, we will be experiencing delays of up to 30 mins and possible service cancellations as a result.

Roadworks in St Stephens Street, Norwich from Monday 3rd November to Sunday 9th November to allow for a new gas connection to a new shop will result in some minor delays to all services in the area due to the requirement for temporary traffic lights.

As a result stands BC  BD  BR and BQ will be suspended on these days

Charcoal Line services

These will operate from Stand R in the bus station on these days.

Purple Line services

Operating from Lakenham/Mulbarton/Long Stratton/Harleston -  services will operate via the bus station and will allow passengers to board and alight at Stand M. 

Services in the opposite direction can operate as usual via Stand BP in St Stephens Street

To allow for the completion of existing works there will be changes to stopping arrangements & some closures affecting services from Monday 3rd November to Friday 19th December (estimated). Any updates relating to this will be added to this page as the project develops - please check back frequently if you use the bus interchange.

During these works there will be temporary changes to stopping arrangements in Cringleford Interchange which will apply to all bus services by all operators.

The stops at Stand B & Stand C will both be suspended to allow a safe working area - Stand B will be relocated north-west of the Dragonfly Way roundabout, and Stand C will be relocated onto the shelter at Stand A. Signage will be in place to direct passengers to the correct bus stops, and bus times will be unchanged.

We apologise for any inconvenience these works may cause to your journey.

Due to works being undertaken by UKPN at Kirton Road, Trimley St Martin (between Kirton and the A14 junction, near the school) between Thursday 30th October 2025 and Sunday 2nd November 2025  our service 73 will divert as follows –

Towards Felixstowe

Usual route until Kirton, after leaving Kirton will operate via and A14 at end of the road. then resuming usual line of route at Howlett Way, Trimley St Martin

Towards Woodbridge

Usual route until the end of Howlett Way, Trimley St Martin.Then operating via A14 towards Ipswich to Seven Hills Interchange and return along A14 towards Felixstowe. Then via Innocence Lane to resume usual route through Kirton.

This is likley to affect the punctuality of some journeys and we apologise to customers affected by this diversion.

Owing to Norfolk County Council works, Jellicoe Road will be closed from Monday 27th October for around 6 weeks.

During the closure, Service 8 will be diverted as follows:

Towards Caister: between Northgate Street and Caister, operating direct via Caister Road as per Service 1. 

Towards James Paget Hospital: between Caister and Sandringham Avenue/North Denes Road, operating via Caister Road, Barnard Crescent and Barnard Avenue. Drivers will observe stops on Caister Road, and the temporary stop on Barnard Avenue, close to the Beatty Road junction.

We apologise to all customers affected by this diversion.

Hargham Road, Attleborough will be closed to all traffic from Monday 27th October 2025 to Friday 19th December 2025 to allow for work by Cadent to replace the gas mains.

As a result all Turquoise line services (13 and X13) will be unable to complete their usual route and will be on diversion for the duration of the closure.

All services will operate as usual as far as Sainsburys and then continue along London Road turning into Dodds Road to resume the usual route via Hargham Road and New Road.

As a result the stops at Shrub Close, Olland Road and Dodds Road will not be served for the duration of the closure.

We apologies to all customers affected by the diversion of our services.

Coast Road Corton will be closed to all traffic from Monday 20th October 2025 until Sunday 30th November 2025 meaning that our services 1 and 1A will have to follow a diversion route.

Journeys towards Lowestoft will follow their usual route until Potters Resort and then divert via Longfulans Lane to rejoin the A47. They will then follow a diversion route around Corton to ensure that as many stops as possible are served. Journeys in this direction may take slightly longer than usual and passengers are advised to consder this when planning journeys.

Journeys towards Great Yarmouth will serve Corton using the diversion route and then rejoin the A47 towards Hopton. To ensure that Hopton is served all journeys will follow the Lowestoft-bound route towards Potters Resort and then return to the A47 via Longfulans Lane.

Passengers in Hopton wishing to travel towards Great Yarmouth are asked to wait at the stop opposite to the usual one as the bus will be travelling in the opposite direction from usual around Hopton.

Passengers are also advised that the stop on Station Road (behind Asda) will NOT be served for the duration of this closure. Passengers should wait at the nearest stop just past the White Hart Public House.

We apologise to all customers for the disruption to journeys which is outside our control.