All areas
The BM11 services are currently diverting:
The services are travelling towards JPH
Normal route.
The services are travelling towards Gorleston
The services are diverting via Lowestoft Road, Gorleston High Street and Church Lane.
SERVICE 13
Due to the closure of Giles road, Spixworth from Monday 09/03/26 to Sunday 15/03/26 we will be unable to serve Aurthurton Rd and Giles Rd
Servise 13 will continue on Buxton Rd turning right into Park Rd to continue route.
Same diversion back.
Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.
Services 11,11A,12 and 13
Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.
There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.
Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City
There is a stop on Bull close Rd as an alternative for Anglia Sq.
Services 21,21A,28,29,X29,36,37,38,39,&PR1
Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up normal routes
Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars
There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq
Sorry for any inconvenience
From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.
Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)
Timetables for all services will remain unchanged.
We apologise to any customers inconvenienced by these changes.