All areas
The usual Excel stop is closed due to roadworks. Services will be dropping off at Bays 17-20, and will be picking up only at Bay 7.
This is expected to be in place until end of service tomorrow, 5th March.
We apologise for the inconvenience caused.
Service 11A Eaton
Out of city, Due to the slip road Eaton street, (Cellar House) Eaton being closed from Wedneday 11th March 19.00 to Thursday 12th March 6am sevice 11A will continue straight on Newmarket rd A11 to Thickthorne roundabout.
Into City is Normal route
Sorry for any inconvenience
Southwell Road Closed
Service 39 will be diverted via Queens Rd to /from Hall Rd.
SERVICE 13
Due to the closure of Giles road, Spixworth from Monday 09/03/26 to Sunday 15/03/26 we will be unable to serve Aurthurton Rd and Giles Rd
Servise 13 will continue on Buxton Rd turning right into Park Rd to continue route.
Same diversion back.
Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.
Services 11,11A,12 and 13
Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.
There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.
Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City
There is a stop on Bull close Rd as an alternative for Anglia Sq.
Services 21,21A,28,29,X29,36,37,38,39,&PR1
Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up normal routes
Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars
There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq
Sorry for any inconvenience
From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.
Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)
Timetables for all services will remain unchanged.
We apologise to any customers inconvenienced by these changes.