38, 36B - Hall Rd (Updated)
Norwich
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LocationHall Rd
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Effective19/05/2025 - 21/05/2025
Updated [21/05/25, 09:50] These works have now been finished, service back to the usual route.
Due to the exit of the Hall Road roundabout being closed, the service is operating on a partial diversion.
Services toward the City should divert via The Ring Road, Ipswich Road, Cecil Rd (just before City College) and resume route at Trafford Rd.
Outbound services are diverting via Cecil Rd & Hall Rd by Hewett Academy.
Travel Alerts
6th Form College Closed (3, 3B, 8, X1)
Service 3/3B/8 and X1 (24H)
6th Form College closed
Services towards Gorleston normal route up to Church Road Roundabout, then turn right onto Church Road towards White Horse Roundabout, left onto Beccles Road and then left onto Shrublands Way to resume normal service at the Vets.
Towards Town will be the reverse.
Services 21/A and 26A | Harpsfield | CLEAR
Harpsfield now clear and service returning to normal
Services 21/A and 26A
The above services are currently unable to serve Harpsfield due to an RTC.
Until further notice.
Services 28, 29, X29 | Drayton
Services 28, 29, X29
The above services are diverted from Drayton via Reepham Road and Thorpe Marriott in both directions due to an RTC.
This in conjunction with previously posted roadworks will result in major delays.
Service Disruption 31/10
The following services have been impacted by operational issues:
Service X1, X11
Traffic delays of up to 30 minutes towards Norwich.
Last updated 11:20
Services 11,11A, 12, 13, 21, 21A, 28, 29, X29, 36, 36A, 37, 38, 39, PR1 | Edward Street
Services 11,11A, 12, 13, 21, 21A, 28, 29, X29, 36, 36A, 37, 38, 39, PR1
Due to Edward Street being closed due to unannounced reasons, all services are unable to serve Anglia Square inbound towards City.
All services are diverting via Artichoke and Law Courts.
A normal route will operate out of the City.
To remain closed until tomorrow evening (01/11/25)
Church Lane, Gorleston (services 2, 3, 3B, 7, 8, X1, X11, also School services 901, 980, 981, 982)
Church Road Roundabout will reopen from Sunday 2nd November, although Church Lane from the roundabout to the traffic lights at Magdalen Way will remain closed until 12th November
Services 2 and X11 will return to their normal routes from the above date
Services 3/3B, 7, 8, 901 and X1 will be diverted via Church Road, Beccles Road and Shrublands Way in both directions
Services 980, 981, 982 for East Norfolk Sixth Form College will drop off/pick up on Middleton Road (College side) and in the afternoon turn right onto Church Lane, right onto Lowestoft Road and then as normal from Lowestoft Road/A47
The free shuttle previously provided will not operate after Saturday 1st November.
We thank passengers for their continued patience and understanding.
Yellow Line Services (28, 29, X29) | Drayton
Yellow Line 28, 29, X29 Services
Due to roadworks expected to last until 1st December in Drayton, we will be experiencing delays of up to 30 mins and possible service cancellations as a result.
St Stephens Street (stops suspension)
Roadworks in St Stephens Street, Norwich from Monday 3rd November to Sunday 9th November to allow for a new gas connection to a new shop will result in some minor delays to all services in the area due to the requirement for temporary traffic lights.
As a result stands BC BD BR and BQ will be suspended on these days
Charcoal Line services
These will operate from Stand R in the bus station on these days.
Purple Line services
Operating from Lakenham/Mulbarton/Long Stratton/Harleston - services will operate via the bus station and will allow passengers to board and alight at Stand M.
Services in the opposite direction can operate as usual via Stand BP in St Stephens Street

Cringleford Interchange/Roundhouse Way (services 11, 11A, 12, 13, X13, 14, 14A, 15, 15A, 16, 16A, Excel (A, B, C, D)
To allow for the completion of existing works there will be changes to stopping arrangements & some closures affecting services from Monday 3rd November to Friday 19th December (estimated). Any updates relating to this will be added to this page as the project develops - please check back frequently if you use the bus interchange.
During these works there will be temporary changes to stopping arrangements in Cringleford Interchange which will apply to all bus services by all operators.
The stops at Stand B & Stand C will both be suspended to allow a safe working area - Stand B will be relocated north-west of the Dragonfly Way roundabout, and Stand C will be relocated onto the shelter at Stand A. Signage will be in place to direct passengers to the correct bus stops, and bus times will be unchanged.
We apologise for any inconvenience these works may cause to your journey.

Pound Lane/Laundry Lane (services 24/24A/24B)
Due to road closures and a one way restriction related to the Thorpe St Andrew fireworks event taking place on Saturday 1st November 2025 – services 24/24A/24B will need to take a diversion route between 16:00 and 21:00
Services from Norwich will operate as usual to Thunder Lane and then onto the ring road and then directly to Sainsburys.
Services towards Norwich should operate the above route in reverse.
We apologise for any inconvenience caused.