All areas
The following services are cancelled/disrupted due to operational issues:
Service 8
13:50 Market Gates - JPH
14:34 JPH - Caister
15:40 Caister - JPH
16:43 JPH - Caister
13:55 Caister - JPH
15:04 JPH - Caister
16:10 Caister - JPH
14:10 Market Gates - Caister
14:14 Caister - JPH
15:43 JPH - Caister
16:55 Caister - Market Gates
Apologies for any inconvenience caused
Updated at (15:06)
Due to Re-surfacing works, services 11A/13/14A & Excel wont be able to access the Cringleford Interchange bus stops
between 20:00 - 06:00 for 3 nights.
40A-41A
Due to Stoke Rd closure from 6th Feb to 13th Feb. There will be no service to Caister St Edmunds or Stoke Holy Cross.
Diversion will be through Arminghall Lane.
Due to road closure/demolition works on Edward St/Magdalen St from 1st February 2026 we will not be able to serve Anglia Sq.
Services 11,11A,12 and 13
Out of City will divert from Tombland turning right at The Maids Head Hotel to roundabout taking 2nd exit onto Charlton Rd/ Bull Close Rd to Artichoke traffic lights then turning right and picking up normal routes.
There is a stop at Cowgate, Charlton Rd as an alternative for Anglia Sq.
Into City the above service will turn left into Bull Close Rd onto Charlton Rd, 2nd exit at roundabout following onto Palace St then picking up normal route into City
There is a stop on Bull close Rd as an alternative for Anglia Sq.
Services 21,21A,28,29,X29,36,37,38,39,&PR1
Out of City will divert from Tombland turning right at The Maids Head Hotel (There will be a temporary stop at Fishergate on Whitefriars for an alternative to Anglia Sq) follow to roundabout taking 1st exit onto flyover then 3rd exit onto Pitt St to St Augustines then picking up normal routes
Into City the above service will omit the Edward St stop, follow road to St Crispins roundabout taking 1st exit onto flyover then 3rd exit onto Whitefriars
There will be a temporary stop just opposite Fishergate on Whitefriars for an alternative to Anglia Sq
Sorry for any inconvenience
Services 14,15,16 and 17
Due to the closure on Yarmouth Road from 19th January 2026 to 13th February 2026 services 14,15,16,and 17, will be diverted up Harvery lane to heartsease roundabout turning left ont St Williams way to Pound lane where service 14 will continue into sainsburys and resume normal route to Dussingdale
Sevices 15,16 and 17 will turn right at Pound lane Traffic lights then left at mini roundabout to resume normal route to Blofield, Lingwood and Broadland business Park.
Sorry for any inconvenience
From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.
Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)
Timetables for all services will remain unchanged.
We apologise to any customers inconvenienced by these changes.