Help and support

Following feedback from passengers, the Transport for Cornwall partnership will be reinstating the ability to purchase a monthly child bus pass from Sunday 6 October.

The cost of the pass will now be £65 and we hope to be able to keep the cost of the ticket at this price for the rest of the academic year.

Government funding for the bus fares pilot, introduced in April of 2022 , has meant we have been able to heavily subsidise more than 15 million bus journeys in the last 2.5 years and without this funding, passengers would have paid significantly more for their tickets. The funding has allowed us to also try new ticket options and prices, to understand the preference of bus passengers in Cornwall. It was always intended to increase the cost of tickets during the pilot and back to their market value as we near the end of the pilot.

While the decision to remove several ticketing options – including the child monthly pass - was based on data showing extremely low usage, we appreciate that this specific ticket has impacted on children who use bus services to travel to school and college, but are not eligible for home to school transport.

We remain in discussion with Government about the future funding of bus travel in Cornwall and await news of any future bus funding as part of the Chancellor’s Autumn Statement at the end of the month. The Government’s national £2 bus fares scheme for single journeys remains in place until the end of December.

On Friday the 11 of October, there will be a closure along Penrose Hill, Porthleven between the hours of 09:30 and 15:30.

This will affect the U4 service.

Buses will be serving along Methleigh Bottoms and then coming back and diverting via the A394 in both directions.

Please note that we will be unable to serve from the boating lake to Porthleven Harbour.

We apologise for any inconvenience.

From Tuesday the 1st of October to Friday the 1st of November, there will be a road closure along the A390, Truro, between the hours of 19:00 and 06:00.

This will affect the U1, U1A & U1E service.

Buses will be diverting via Greenbottom and Fernleigh Barn Camp site in both directions.

We apologise for any inconvenience this may cause

On Friday the 04 of October, there will be a closure along Penrose Hill, Porthleven between the hours of 09:30 and 15:30.

This will affect the U4 service.

Buses will be serving along Methleigh Bottoms and then coming back and diverting via the A394 in both directions.

Please note that we will be unable to serve from the boating lake to Porthleven Harbour.

We apologise for any inconvenience.

From Sunday the 27th of October to Monday the 10th of November, there will be a closure along Station Road and Richmond, Truro between the hours of 19:00 and 06:00.

This will affect service: P&R1, T1, T2, T3, U1, U1A, & U1E.

Buses will be diverting as follows:

P&R 1, T1, T2 & T3

Towards Truro Bus Station

Buses will go straight over Sainsburys roundabout, following the main road all the way down to Tesco Roundabout at the bottom of Morlaix Avenue. Then second exit there and turning left into the bus station.

Leaving Turo Bus Station - High Town:

Buses will follow the same route in reverse.

We apologise for any inconvenience this may cause.

On Monday the 14th of October, there will be a closure along Parade Hill, Mousehole between the hours of 09:30 and 15:30.

This will affect the Mousehole service.

During this time, buses will be turning round at the Coastguard Hotel and will not be able to serve the harbour.

We apologise for any inconvenience his may cause.

On Friday the 18th of October, between the hours of 09:30 and 15:30, there will bus stop suspension in Mitchell.

This will affect service T3.

During this time, we will be unable to serve Mitchell in either direction.

Buses will carry on along the A30.

We apologise for any inconvenience this may cause.

The junction of West End, Fore Street (Pedestrian Access Only), and B3300 Falmouth Road will be closed to all traffic from 7th October to 11th November.

Due to the number of low bridges in the Redruth area and our network being operated by double-deck vehicles, our options are limited.
The Cornwall County Council has requested that we exclude as much traffic from Fore Street as possible.

Diversions

T1/T2/T3

• Journeys between Truro & Camborne will follow this route:
  • Normal route through Mount Ambrose (A393)
  • Gew Terrace
  • East End (a temporary stop near Furniture Road will be provided)
  • Right turn into Drump Road
  • Right turn into Cardrew Way, joining the A3047 towards Camborne
  • Rejoining the normal route at Barncoose Terrace
• Journeys in the opposite direction will reverse this route, with a temporary stop in Drump Road near Cardrew Lane.

Note:
Passengers for Redruth Station should use these stops, which are approximately a 10-minute walk from the station, or connect with the U2 service.

U2

• Journeys from Falmouth will operate normally until Redruth Station, then:
  • Turn right into Alma Place
  • Continue via Fore Street, East End, Gew Terrace, and Mount Ambrose (A393)
  • Rejoin the normal route at Barncoose for the hospital or Camborne, as appropriate
• Journeys to Falmouth will operate in reverse but will serve the stop on the station side of the road, then:
  • Turn right into Alma Place, Fore Street, East End, and Wesley Street to rejoin the normal route

Special Note:
The early morning school journey will use Cardrew Way to ensure students arrive at school on time.

Important Information

• Some trips have minor timing changes. Passengers should check the amended timetables before traveling.
• The U2 service will allow connections from Redruth Centre to buses heading towards Truro or Camborne by changing at Mount Ambrose.
• Passengers from Blowinghouse are advised to catch services at Barncoose Terrace, as required.

Some bus fares in Cornwall will be increasing from Sunday 29 September. We’ve been subsidising fares to keep them at reduced prices since we introduced our Bus Fares Pilot in April 2022, allowing passengers to save millions of pounds. But rises in operating costs mean that you will now see a small change in the price of some of our fares.

We’ve also looked at which products are most important to you, our customers, and as a result we are simplifying the selection of tickets you can buy.

The full list of affected fares can be seen below. Bus operators continue to work with Cornwall Council and Department for Transport to cap all single bus tickets at £2 until 31 December 2024 with funding from HM Government Help for Households, while under 5s can still travel for free.

From Monday the 23rd of September to Monday the 7th of October, there will be a closure along Falmouth Road and Barrack Lane, Truro.

This will affect the U1, U1A & U1E

During this time, buses will be diverting via Morlaix Avenue both in-bound and out-bound between Truro and Falmouth.  

Please note that we will be unable to serve Carlton Hotel, lander Monument or Lemon Street stops.  

We apologise for any inconvenience this may cause.