If you're writing or researching a news story regarding First Bus London, our communications team will be happy to help you. 

If you're writing or researching a news story regarding First Bus London operations, you can email gemma.mcloughlin@firstbuslondon.co.uk.

This form is designated for general enquiries only, not for comments or complaints regarding our services or addressing other issues. For enquiries of this nature, please direct them through Transport for London at the following link: https://www.tfl.gov.uk/contact

Leading UK bus operator First Bus and global travel tech leader FlixBus are proud to announce the launch of their coach services in partnership on Thursday, May 15, 2025.

The first service left Slough depot earlier today on its maiden journey serving customers on the new route for the first time.

This milestone marks the beginning of a long-term, five-year partnership aimed at expanding sustainable, high-quality long-distance coach travel options across the country.

We have Doncaster Racecourse 101 Shuttle Buses running Saturday 17th May 2025

We will operate from Doncaster Interchange, Stand B2, from 15:00 to 17:30 every 30 mins. Returning from Racecourse from 20:00 onwards.

Fares are £3 single and £5 return and no other concessions or passes are valid on this special service.

All comments regarding our services are handled by Transport for London (TfL). The TfL website (www.tfl.gov.uk/contact) provides clear and guided forms that allow customers to report positive feedback or raise a complaint or general enquiry. There are other channels available for customers to contact them, which are detailed below:

Telephone 0343 222 1234 

Online www.tfl.gov.uk/contact

TextPhone 0800 112 3456

The companies of First Bus London (previously known as RATP Dev Transit London) ("First Bus London") operates in the UK static and mobile CCTV systems at most of our locations on our buses and sites that are open to the general public in accordance with the CCTV Code of Practice issued by the ICO in the UK. The system in London is owned by a relevant company of First Bus London. “We” or “our” in this notice refers to the relevant First Bus London Company only.

First Bus London is one of the largest bus operators in London, running 982 buses on 83 routes across west and central London. We carry over 180 million passengers – both Londoners and visitors - every year, safely to their destinations.

For more information on our careers, please visit: https://careers.ratpdevtransitlondon.com/en

We're proud to welcome Powerhouse West SILC students to our Bramley depot, helping to create inclusive communities and support young people in developing vital life skills.

Have you lost one of your personal items on one of our bus services?

For your convenience, we will hold on to any Lost Property found on our network for 7 days only; thereafter, it is forwarded to Transport for London’s lost property office.

If you have lost something within the last 7 days, please use the Route Finder above to identify the contact details and name of the garage that may be holding your item(s).