Tap on Tap off
Yes, you can use your Mcard to pay for your fare and will be charged the same TOTO price as a regular bank card.
If you need any assistance, please get in touch here.
No, you can use TOTO on non-consecutive days and still take advantage of the savings. For example, if you made 3 trips per day on Monday, Wednesday and Friday, you’d pay the max 3 day TOTO price of £14.70 rather than the price of 3 FirstDay tickets (£15.60).
Tap on Tap off refreshes every Monday.
You are charged the Single price for each journey you make. If you make further trips on the same day the cost is capped at the Day ticket price of £4.75. Each time you use TOTO in a 7 day period there is a max fare charged which is a discount on the Day fare.
Contact our customer service team for assistance here.
You can 'Tap off' at the ticket machine by the driver and this will record your journey correctly.
No, concessionary pass holders just need to 'Tap on' as normal.
- Read more about Can I use Tap on Tap off for myself and also pay for someone else (such as a child)?
Yes, that's no problem. Just explain to our driver once you've tapped on for yourself - you can either purchase a normal ticket using cash or contactless, or use an alternative card or payment device to 'Tap on' for the other person.
Yes, you can still purchase your travel through our app - ideal if you already know your travel plans or you want to take advantage of our longer term season passes. Find out more about our app here.
If you've made a purchase on board that was subsequently declined by your bank, unfortunately your card will be automatically blocked by our system. Once any outstanding amounts are settled by your bank, your card will be automatically unblocked. Until this happens, you'll need to pay with an alternative method.