Live Chat on our App
Got a question or need some advice? Get in touch with us via Live Chat on the First Bus App!
How to get in touch:
- Open the App on your mobile device.
- Head to the 'Info' tab.
- Click 'Contact customer service'.
- Select 'mTicket live chat' and fill in the form to speak to one of our experts!
How we can help:
Our customer service team are active from 9am - 5pm Mon to Fri and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.
Not yet using the award-winning First Bus App? Download it here:
Read First Bus news or select your local area for news and service updates.
mTickets are the most convenient way to buy tickets 24 hours a day 7 days a week.
We will do our best to make sure that you get your lost property back as quickly as possible.