Lost property
Thousands of items of lost property are left on our buses each year; so if you have lost property on the bus you are not alone.
Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 2 working days to register lost property items on our system.
If you have left an item on one of our buses, here's the best way to recover it.
- Complete the contact form on our help and support page and select "Lost Property". Please include as much detail as possible.
- Once we receive your form, we will check our lost property records and contact you if we find it.
- If we have your item, head to the relevant depot or bus station below to collect it from our friendly team.
Please note that our offices are closed on Saturdays, Sundays and Bank Holidays.
In most cases, we’ll keep any lost property for a month to give you time to claim it. We can’t do this though if the item is perishable (e.g. food) or if it’s a debit or credit card. For bank cards, in-line with guidance from the banks and to protect the owner from risk of fraud, we destroy cards securely when found.
Where to collect your property:
| Address | First Hunslet Park reception - Goodman Street, Hunslet, Leeds LS10 1NY |
|---|---|
| Opening times | Monday-Thursday 7am-3pm Friday 7am - 2:30pm |
| Services | Catch services 12/13/13A from the Corn Exchange |
| Google Maps Link | How to find our Hunslet Park Depot - (Opens in a new window) |
| Address | First Bradford Depot reception – Bowling Back Lane, Bradford BD4 8SP |
|---|---|
| Opening times | Monday-Friday 9am-4pm |
| Services | Catch service 633 to Bowling Back Lane |
| Google Maps Link | How to find our Bradford Depot - (Opens in a new window) |
| Address | Halifax Bus Station, Winding Road, Halifax, HX1 1UU |
|---|---|
| Opening times | Monday-Friday 9am-4pm |
| Services | Catch any bus to Halifax Bus Station. |
| Google Maps Link | How to find our Halifax Bus Station office (opens in new window) |
| Address | Macauley Street, Huddersfield, HD1 2LY Exit Huddersfield bus station via the exit on the main concourse and our offices are straight in front of you. |
|---|---|
| Opening times | Monday-Friday 9am-4pm |
| Services | Catch any bus to Huddersfield Bus Station. |
| Google Maps Link | How to find our Hudderfield Bus Station office (opens in new window) |
If you need to contact customer services regarding another matter please see our Help and Support page