Can I cancel my ticket?
mTickets
If your ticket has not been activated, please contact us and we can cancel and refund the ticket for you.
Although activated tickets are non-refundable, we understand there may be times where you have purchased the incorrect ticket, or you can no longer use it. Please contact us below with the details of your request to see where we can help you.
Paper ticket
If you have purchased the incorrect ticket, or have been issued the wrong ticket by the driver, please let them know as soon as possible and they may be able to cancel the transaction. Alternatively, please contact us with the details of your request to see where we can help you.