Tell First Bus
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We Did... |
Service 12: Complete service unreliability. Buses come 3 at a time, with 20 minute intervals between services. This bunching you does not meet the "at regular intervals" motto, or the advertised 10 minute frequency. Extremely disappointed. |
A revised timetable has since been introduced to build in extra time and deliver an improvement in punctuality. |
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Service 8A: 20 minute door to door service from Bridge of Don to Foresterhill, bus almost full of very happy passengers, well done First Bus! |
We aim to make sure that our network provides journeys that are in keeping with demand. The morning enhancement of service 8Atherefore makes sure that access to Aberdeen Royal Infirmary best matches travel patterns that support shifts at the hospital site. |
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The driver on my way back from work was very helpful and kind. |
All drivers go through our Journeymakers programme which focuses on giving our drivers the skills to deliver excellent customer care. |
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Bus driver on the no 19 going into city centre from Tillydrone is a credit to your company. He has a cheery greeting for everybody and is always on time |
Our journeymakers training programme has been rolled out to give our drivers new skillsets to use as part of our drive to continually improve customer satisfaction |