The Partner Portal

New from First Bus

Welcome to the First Bus Partner Portal

The Partner Portal is part of our digital transformation journey, designed to make ticket distribution smarter, faster, and easier for organisations such as universities, businesses, and social services.

With the Partner Portal, you can:

Issue tickets directly to your riders (students, employees, or service users)

 Efficiency

Choose between mobile and paper tickets.

 Flexible ticket options

 
Manage your rider pool independently and securely.

Secure portal

 

 

Why use the Partner Portal?

Efficiency

Reduce manual processes and streamline ticket distribution.

Control

Manage your own rider lists and allocations.

Flexibility

Issue tickets instantly mobile or paper.

Convenience

A single platform integrated with First Bus systems.

Heads-up:  Promo Codes will be taking a short break from the end of January 2026 and return by late spring/early summer. In the meantime, the Partner Portal offers a faster, more convenient way to manage tickets.

Get Started

New Partners

It’s available for use now so if your establishment would like to enquire about using the Partner Portal, please complete the form below and a member of our team will get back to you shortly.

Organisation type
Preferred ticket type

Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.

Marketing Preferences

We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences):

Marketing and service information preferences:

We'd like to tell you about our Apps, changes to our Bus services, and of course to let you know about exclusive offers from us and selected 3rd parties. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent.

Yes please, I'd like to hear from you by:

No thanks

Existing Partners

If you are an existing partner and would like to request an additional role or get support, please complete the relevant form below and our team will respond shortly:

Which role would you like to request?

Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.

Marketing Preferences

We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences):

Marketing and service information preferences:

We'd like to tell you about our Apps, changes to our Bus services, and of course to let you know about exclusive offers from us and selected 3rd parties. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent.

Yes please, I'd like to hear from you by:

No thanks

Nature of issue

Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.

Marketing Preferences

We will only send marketing communications to persons 16 and over – please tick to confirm if you are over 16 (after ticking you will be able to choose your marketing preferences):

Marketing and service information preferences:

We'd like to tell you about our Apps, changes to our Bus services, and of course to let you know about exclusive offers from us and selected 3rd parties. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent.

Yes please, I'd like to hear from you by:

No thanks

Need Help?

Our support team is here to assist you every step of the way. Use the Request Support form above or visit the Help & FAQs section below.