The Partner Portal

Welcome to the First Bus Partner Portal

The Partner Portal is part of our digital transformation journey, designed to make ticket distribution smarter, faster, and easier for organisations such as universities, businesses, and social services.

With the Partner Portal, you can:

•    Issue tickets directly to your riders (students, employees, or service users)
•    Choose between mobile and paper tickets
•    Manage your rider pool independently and securely

Why use the Partner Portal?

•    Efficiency: Reduce manual processes and streamline ticket distribution.
•    Control: Manage your own rider lists and allocations.
•    Flexibility: Issue tickets instantly mobile or paper.
•    Convenience: A single platform integrated with First Bus systems.

Heads-up:  Promo Codes will be taking a short break from the end of January 2026 and return by late spring/early summer. In the meantime, the Partner Portal offers a faster, more convenient way to manage tickets.

Get Started

New Partners

It’s available for use now so if your establishment would like to enquire about using the Partner Portal, please complete the form below and a member of our team will get back to you shortly.

Existing Partners

If you are an existing partner and would like to request an additional role or get support, please complete the relevant form below and our team will respond shortly:

•    Request an additional user -  https://forms.office.com/e/ySsSzm7CVR
•    Request support - https://forms.office.com/e/tjDhUsmstF

Need Help?

Our support team is here to assist you every step of the way. Use the Request Support form above or visit the Help & FAQs section below.