As one of the largest bus operators in the county, we work closely with Essex County Council to improve bus provision and facilities for passengers as a member of the local Enhanced Bus Partnership schemes.

As such, we are a signatory to the Bus Passenger Charter which establishes a consistent standard of service you, the passenger, can reasonably expect when you travel by bus - regardless of bus company or county.

You can find more information about the local authority, as well as copies of the Bus Passenger Charter, and details of enhanced partnerships at the links below.

Council Partnerships


Commercial Partnerships


First East of England also operate buses in Norfolk & Suffolk. For details on our partnerships there, please click here.