Standard Fare Charge

Appealing a standard fare charge / Set up a payment plan

If you have received a standard fare charge on one of our services, and don’t believe you should have, please send us some details and we will look into this for you.

If you wish to pay a standard charge by instalments, then please let us know the details and we will look in to this for you.

Once you have submitted the form, you need take no further action. We will write to you at the postal address you provide below with the outcome of your appeal.

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Standard Fare Charge Number

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I would like to appeal the Standard Charge

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Daily Service Updates

	This is our Service Updates page. Information is listed by service number, and any major disruptions will be listed at the top of the page. For more detail of any planned diversions, please see the separate entries on the Current Issues page of our website. Individual journey cancellations are shown on our app.

	Last Updated:	09/09/2025	06:50

	Major Disruptions:
	Bath and Somerset	No network-wide disruptions reported. Please see below for route-specific information.	Various roads in Central Bath will be closed between 10:30 and 13:30 on Saturday 13 September due to the Jane Austin Parade. Services will be diverted. Please check our dedicated web-page for details.
	Bristol	No network-wide disruptions reported. Please see below for route-specific information.	-Colston Avenue,Bristol City Centre will be closed overnight between 2100-0500 on 15 and 16 September. Stops Centre C9,C7,C1 and Broad Quay C3 and C5 will not be served. See website for alternative Stops.
	North Somerset	No network-wide disruptions reported. Please see below for route-specific information.	-Colston Avenue,Bristol City Centre will be closed overnight between 2100-0500 on 15 and 16 September. Stops Centre C9,C7,C1 and Broad Quay C3 and C5 will not be served. See website for alternative Stops.

Service		Current issues	Planned disruptions in the next week
1	Cribbs Causeway - Bristol City Centre - Broomhill	-Whiteladies Road is closed northbound between Queens Road and St Paul's Road until autumn 2025. Buses are not missing any stops on the diversion, but delays are anticipated. -Victoria Street in Bristol City Centre is closed northbound, buses are diverting via Temple Way and Counterslip until further notice. -Due to various diversions, and lane closures at Bath Bridge Roundabout, services are subject to significant delays, particularly at peak times. -At Brentry Lane towards Cribbs Causeway, there is a temporary bus stop in place outside number 189A Passage Road.
1	Bath City Centre - Southdown	Southdown Road, Bath will be closed to service 1 from 07:00 on Tuesday 26 August and will remain fully closed until 18:00 on Friday 17 October. This service will be diverted. The Southdown Avenue, Oriel Grove, Langdon Road and Lytton Gardens bus stops will not be served.
1	Weston-super-Mare - Sand Bay	Normal service.
1s	Kewstoke - Worle	Normal service.
2/2a	Cribbs Causeway/Brentry - Bristol City Centre - Stockwood	-Whiteladies Road is closed northbound between Queens Road and St Paul's Road until autumn 2025. Buses are not missing any stops on the diversion, delays are anticipated. -Due to various diversions and lane closures at Bath Bridge Roundabout, services are subject to significant delays, particularly at peak times. -Bus Stop suspension Wyck Beck Road/ Lyppincourt Road until early November 2025. -Victoria Street in Bristol City Centre is closed northbound, buses are diverting via Temple Way and Counterslip until further notice.
2	Bath City Centre - Foxhill	Normal service.
3	Weston - RUH - Bath City Centre - Bathford	Normal service.
3/4	Cribbs Causeway - Bristol City Centre	-Whiteladies Road is closed northbound between Queens Road and St Paul's Road until autumn 2025. Buses are not missing any stops on the diversion, delays are anticipated. -Bus Stop suspension Wyck Beck Road/ Lyppincourt Road until early November 2025.
4	Weston - RUH - Bath City Centre - Odd Down	Normal service.
5	St. Anne's - Bristol City Centre - Stoke Bishop	'Normal service.
5/5a	Bath City Centre - Twerton - Whiteway	Normal service.
6	Bristol City Centre - Kingswood	Normal service.
6	Worle - Weston-super-Mare	Normal service.
6/6a/7	Bath City Centre - Fairfield Park/Larkhall	Normal service.
7	Bristol City Centre - Staple Hill	Normal service.
7	Worle - Weston-super-Mare - Locking Parklands	Normal service.
8	Bristol Temple Meads - Bristol City Centre - Clifton	Normal service.
8	Bath City Centre - Kingsway	Normal service.
9	Weston-super-Mare - Worle	Normal service
13	Foxhill - Bath City Centre - Elmhurst	Normal service.
16	Whitchurch - Bristol City Centre - Fishponds	The Glass Wharf bus stop on Avon Street at Temple Meads will not be served in both directions from 2 June until April 2026. Buses are diverting via Midland Road and Silverthorne Lane in both directions.
17	Bristol - Kingswood - Keynsham	Normal service.	-Aldermoor Way, Longwell Green will be closed overnight from 16:00 on Sunday 14 through to 06:00 on Monday 15 September. This service will be diverted.
19	Bath - Bristol Parkway Station	- Monday 8 September until Thursday 11 September 1700 (estimated). Unable to serve Station Road. Passengers to board/alight Baden Road/Crown Way.
20	Bath - Ralph Allen School	Normal service.
20	Weston-super-Mare - Burnham-on-Sea	Normal service.
21	Newbridge Park & Ride - Bath City Centre	Normal service
24	Southmead Hospital - Bristol City Centre - Ashton Vale	Normal service.
25	Bristol City Centre - Fishponds	Normal service.
31	Lansdown Park & Ride - Bath City Centre	-Lansdown Road by the Park and Ride site in Bath will be closed to service 31 between 07:00 and 19:00 on Sunday 7 September. As there will be no access in and out of the Park and Ride site the service 31 will NOT OPERATE between the above times. These works have been extended and Lansdown Road will be closed between 1900-0700 from the 8 September until the 12 September.
36	Highridge - St Anne's	-William Jessop Way works have Overrun unable to serve Bridge Campus. Please board/alight Lampton Avenue.
37	Knowle West - Severn Beach Industrial Estate	-William Jessop Way works have Overrun unable to serve Bridge Campus. Please board/alight Urmston House.
39	*See X39 below*
41	Odd Down Park & Ride - Bath City Centre	Normal service.
41	Avonmouth - Bristol City Centre - Kingswood	Normal service.
42	Bristol City Centre - Cherry Gardens	Normal service.
43	Imperial Park - Bristol City Centre - Cadbury Heath	Monday 8 September until Thursday 11 September 1700 (estimated). Unable to serve Station Road. Passengers to board/alight Baden Road/Crown Way.
44/45	Bristol City Centre - Cadbury Heath / Cherry Gardens	Normal service.
46	Bristol City Centre - UWE Frenchay	Normal service.
47/47x	Bristol City Centre - Oldbury Court	Normal service.
48/48x	Bristol City Centre - Downend / Emersons Green	Normal service.
49/49x	Bristol City Centre - Staple Hill / Emersons Green	Normal service.
50	Bristol City Centre - Frenchay	Normal service.
55	Wrantage - Strode College	Service not operating - College Holidays. Will resume at start of term in September.
58	Odd Down Park & Ride - Twerton Mill	Normal service.
70	Bristol Temple Meads - Bristol City Centre - UWE Frenchay	Normal service.
72	Bristol Temple Meads - Bristol City Centre - UWE Frenchay	-Overnight 2000-0600 (five nights) Monday 8 September until Friday 12 September. Unable to serve Cotham Park, Redland Station, Zetland Road. Passengers to board/alight Cotham Side or the bus stops on either side of Cheltenham Road by the Arches.
73	Whitchurch - Bristol City Centre - UWE Frenchay	-New Fosseway Road, Whitchurch will be closed between 09:30 and 15:30 from Friday 5 through to Thursday 11 September. This service will be diverted via Wells Road and Cadogan Road in both directions.
74	Hengrove - Bristol City Centre - Bradley Stoke	Normal service.
75/76	Hengrove - Bristol City Centre - Henbury / Cribbs Causeway	-William Jessop Way works have Overrun Unable to serve Bridge Campus. Please board/alight Urmston House/Lampton Avenue.
77	Stoke Bishop - Bristol City Centre - Muller Road Top	Normal service.
125	Weston-super-Mare - Wrington	Normal service.
125s	Winscombe - Churchill Academy	Service not operating - school holidays. Will resume at start of term in September.
126	Weston-super-Mare - Wells	Normal service.
171	Wells - Midsomer Norton - Bath	'Normal service.
172	Bristol - Midsomer Norton - Bath	-Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until further notice.
173/174	Wells - Midsomer Norton - Bath	'Normal service.
349	Bristol - Keynsham	Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until further notice.
373, 374, 375, 376, 376a, 376x	Bristol - Wells - Street - Taunton / Bridgwater / Yeovil	-The A39 from Strawberry Way roundabout in Wells towards Glastonbury will be closed to services from 07:00 on Monday 8 September and will remain fully closed until 17:00 on Tuesday 28 October. Services will be diverted. Please board/alight at either Wells Bus Station or the High Street bus stop in Glastonbury. -Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until further notice.
515	Imperial Park - Stockwood	Normal service.
522	Bristol - Midsomer Norton - Bath	-Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until further notice.	-High Street,Paulton will be closed between 09:00 and 16:00 on Sunday 14 September. This service will be diverted. Passengers are advised to board/alight at the Thicket Mead bus stops or Paper Lane bus stops in Hallatrow Road.
A1	Bristol - Bristol Airport Airport Flyer	Normal service.
A3	Weston-super-Mare - Bristol Airport Airport Flyer	Normal service.
D1/D1x	Bath - Trowbridge - Warminster	Normal service.
D2/D2x	Bath - Frome	Normal service.
m1	Cribbs Causeway - Hengrove Park metrobus	Normal service.
m2	Long Ashton P&R - Bristol City Centre metrobus	Normal service.
m3/m3x	Bristol City Centre - Emersons Green metrobus	-Feynmann Way is closed due to a defective road surface until further notice. Buses are diverting via Jenner Boulevard. No stops are missed out, but journey times will be extended.
m4	Bristol City Centre - Cribbs Causeway metrobus	'Normal service.
OS1	Oldfield School - Hanham	Normal service.
SB1	Soundwell - St Brendan's College	Normal service.
SB2	Bromley Heath - St Brendan's College	Normal service.
SB4	Westerleigh - St Brendan's College	Normal service.
SB5	Coalpit Heath - St Brendan's College	Normal service.
SB6	Yate - St Brendan's College	Normal service.
SB7	Bishopsworth - St Brendan's College	Normal service.
T1	Bristol - Thornbury	-The northbound Bradley Stoke Way closure affecting buses towards Thornbury will move to Phase 3 from Monday 21 July until December 2025. Buses will run normal route to Webbs Wood, then divert via Brook Way to Willow Brook, missing out Webbs Wood Roundabout, The Bridge and Savages Wood Roundabout stops. The only stop they will serve on diversion will be the Braydon Avenue stop on Brook Way. -Thornbury Road in Alveston is closed towards Thornbury until winter 2025, buses are diverting via Greenhill Lane and missing The Ship bus stop, serving Beanhill Crescent stop instead. -Webbs Wood stop is currently suspended due to a northbound closure of Bradley Stoke Way. Please use the Webbs Wood Roundabout stop instead.
U1/U1N	Stoke Bishop - University of Bristol - Bristol City Centre	Service not operating - University Holidays. Will resume at start of term in September.
U1/U1N	University of Bath - City Centre - Green Park / Oldfield Park	U1N - service not operating - University Holidays. Will resume at start of term in September.
U2	University of Bath - Oldfield Park	Service not operating - University Holidays. Will resume at start of term in September.
U2	Bristol - Langford Campus - Weston-super-Mare	'Normal service.
U3	Bath Spa University - Bath City Centre - University of Bath	Normal service.
U4	Bath Spa University - Odd Down - University of Bath	Normal service.
U5	Bath Spa University - Newbridge & Twerton	Service not operating - University Holidays. Will resume at start of term in September.
X1/X1s	Weston-super-Mare ASDA - Bristol	Normal service.
X39/39	Bath - Bristol	Victoria Street in Bristol City Centre is closed northbound - buses are diverting via Temple Way and Counterslip until further notice.
X4	Bristol - Portishead	Normal service.
X5	Hutton - Weston-super-Mare - Portishead	-Walton Road, Clevedon will be closed from 28 July until 26 September.This service will divert via Tickenham Road, Northern Way, Ettingen Way and M5 to resume normal route at the bus stop by Gordano School. Passengers are advised to board or alight at either Clevedon Health Centre bus stops or Gordano School or Sheepfield Gardens for both directions of travel.
X6/X7	Bristol - Clevedon	Normal service.
X9	Bristol - Nailsea	Normal service.
X11	Weston-super-Mare - Clevedon	Normal service.
X12	Weston-super-Mare - Filton	Normal service. Runs on Weston College Days Only.
X14	Bristol - Portishead - Weston-super-Mare Night Bus	Normal service.
X18	Nailsea - Weston-super-Mare & Loxton Campus	Normal service. Runs on Weston College Days Only.
X21	Bridgwater - Weston-super-Mare & Puxton Park	Normal service. Runs on Weston College Days Only.
Y1/Y2	Bristol - Yate / Ladden Garden Village	Normal service.	-Thursday 11 Spetember overnight 2000-0600 Bristol Road in Hambrook. Services diverted from M32 resume normal route at the High Street in Winterbourne in both directions. Passengers board/alight Whiteshill Church bus stop in Winterbourne heading towards Yate or the George and Dragon bus top heading towards Bristol.
Y6	Bristol - Southmead Hospital - Yate & Chipping Sodbury	-Monday 8 September Until (estimated) 14 November. Unable to serve Live and Let Live until Church Road on Badminton Road. Passengers to board/alight St Peters Church/Church Road. -Whiteladies Road is closed northbound between Queens Road and St Paul's Road until autumn 2025. Buses are not missing any stops on the diversion, but delays are anticipated.