First Bus App

Download the First Bus App to plan journeys, see available capacity and buy tickets all in one place.

The First Bus App is the smarter way to catch the bus. Simply download the First Bus App, and you’ll be able to buy and store tickets on your phone. You’ll never have to worry about losing your ticket or forgetting your change again. Just scan each mobile ticket when you hop on board, and you’re ready to go.

Running late? No problem! Using real-time information, the First Bus App also lets you know when your next bus is arriving, and available capacity; helping to prevent long waits at the bus stop.

With social distancing measures in place on our buses there are fewer seats than normal available on each bus.

To help you travel with confidence we have developed new functionality in our Mobile App. And you can now track your bus live on a map so you know exactly where it is and when it will get to your stop. What’s more, each bus now displays in real time if the wheelchair space is free and how many empty seats there are; to help you plan your journey.

How to see your bus live on a map and how many empty seats there are on it:

Select your bus stop by going to "Plan"
Click on the map then find and click on your bus stop.
A list of bus numbers/services that use that bus stop will be displayed.
Select a bus number/service from the list and the app will show you the map again, showing live, First bus locations, wheelchair space availability and seating capacity remaining on each bus.

Select your bus stop

Choose your bus service

See route and live bus information

You can also activate multiple tickets at the same time from the same mTickets account making travelling with friends and family easier! Just make sure you’ve got a ticket for each person travelling in your wallet and then activate them one at a time – easy.

First Bus continues to encourage cashless payments, and use of the First Bus App to purchase mTickets, to reduce the need for contact between customers and drivers and avoid using cash would be appreciated.