Live Chat on our App
Got a question or need some advice? Get in touch with us via Live Chat on the First Bus App!
How to get in touch:
- Open the App on your mobile device.
- Select the 'More' tab.
- Select a query category from the list then the relevant FAQ.
- Select 'Contact our support team' then 'Chat with us'
How we can help:
Our customer service team are active from 9am - 5pm Mon to Fri and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.