You Said...
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We Did...
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Service 1C: "Whenever a 1C is a double decker, there are no windows on the top deck. This makes theair inside the bus stagnant and muggy and there’s no relief of fresh air through the bus."
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The issues have been passed on to engineering and double deckers are now going through a refurbishment programme where opening window hoppers will be installed in the upper deck. |
"Over the past few weeks, twice drivers have passed the bus stop without stopping. They have been travelling too fast to stop. On one occasion he even waved at me."
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Our Journeymakers training programme has been rolled out to give our drivers new skillsets to use as part of our drive to continually improve passenger satisfaction |
"Although this was already a great and very needed service, it got to be fantastic by accident, as there are ongoing roadworks the M60 has been travelling on an alternate route, this route takes in the great western retail park which is great."
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We've passed this route suggestion to our Network Planning Team to consider for the future. |
