Keeping you moving over Christmas and New Year
Journey planner
Get ready for Christmas in Potteries
It’s that magical time of year again, and we’re here to help plan your festive travels. From markets to local events or panto to shopping, there’s so much to see and do in the Potteries over Christmas. We've put a handy guide together below.
Our Christmas timetable at a glance
| DATE | DETAILS |
|---|---|
| Up to and including Tue 23 Dec | Normal service |
| Wed 24 Dec (Christmas Eve) | Saturday service with some early finishes. For more detail, please view timetables. |
| Thurs 25 Dec (Christmas Day) | No service |
| Fri 26 Dec (Boxing Day) | No service |
| Sat 27 Dec | Normal Saturday service |
| Sun 28 Dec | Normal Sunday service |
| Mon 29 Dec | Saturday service |
| Tue 30 Dec | Saturday service |
| Wed 31 Dec (New Year’s Eve) | Saturday service with early finishes For more detail, please view timetables. |
| Thurs 1 Jan (New Year’s Day) | No service |
| Fri 2 Jan | Saturday service |
| From Sat 3 Jan | Normal service resumes |
For more details, check out our timetable page.
How to reach us over Christmas
If you need help over the festive period, our friendly customer service team are working different hours.
| DATE | DETAILS |
|---|---|
| Mon 22 & Tue 23 Dec | Open as usual |
| Wed 24 Dec | Open 09:00 – 17:00 |
| Thurs 25 & Fri 26 Dec | Closed |
| Sat 27 Dec | Open 09:00 – 17:00 (live chat only) |
| Sun 28 Dec | Closed |
| Mon 29 Dec – Thurs 1 Jan | Open 09:00 – 17:00 |
| From Fri 2 Jan | Open as usual |
We highly recommend downloading the First Bus App for the latest information or checking our service updates page.
Concessionary passes
Concessionary bus passes will still be available to use as normal, including free travel after 9.30am Mon–Fri and any time at weekends and bank holidays.
| DATE | DETAILS |
|---|---|
| Up to Tue 23 Dec | Concessions as usual |
| Wed 24 Dec (Christmas Eve) | Free after 09:30 |
| Thurs 25 Dec (Christmas Day) | No service |
| Fri 26 Dec (Boxing Day) | No service |
| Sat 27 Dec | Free any time (weekend) |
| Sun 28 Dec | Free any time (weekend) |
| Mon 29 Dec | Free after 09:30 |
| Tue 30 Dec | Free after 09:30 |
| Wed 31 Dec | Free after 09:30 |
| Thurs 1 Jan (New Year’s Day) | No service |
| From Fri 2 Jan | Concessions as usual |
Festive fun in Potteries
The Potteries is packed with things to see and do this Christmas, so let us handle the driving. From Christmas markets to pantomimes and winter trails, here are some highlights.

Christmas at Trentham
Celebrate the magic of Christmas with your loved ones at Trentham, where festive experiences and seasonal shopping create unforgettable memories.

The Potteries Centre
Wrap up your Christmas Shopping at The Potteries Centre, where you can spend the day hunting for gifts.
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Regent Theatre
This Christmas, the Regent Theatre invites audiences to the most spectacular ball in the land, with the magical family pantomime, Cinderella.

Winter Wonderland
Winter Wonderland promises to be the most enchanting yet, inviting visitors of all ages to share magical moments together.
Plan your journey below or get tickets in advance on the First Bus App.