Strike action in Doncaster

Keeping you moving during the industrial action 

On 28th, 30th March, 7th, 22nd and 24th April, our Doncaster services will be disrupted by industrial action. This will mean most services will run at a limited frequency and regrettably, some services will not operate. 

We’re committed to keeping you moving during the industrial action, but given its nature, driver availability will not be known until closer to the time.

For any questions or to find out more about our limited services, see the FAQs at the bottom of this page. 

We apologise for the inconvenience this will cause, especially to those customers whose services will not be running for this period.

Timetables

Details of service levels will be shared closer to the time. We will keep this page updated regularly on each day of the industrial action to help you plan your travel.

FAQs

We will be updating this webpage each day, as well as regularly updating throughout the day. 

We will publish a limited timetable each morning to keep you up to date, however, there may be some short-notice changes throughout the day depending on driver availability. 

Due to short-notice changes, the real-time information on the app and at bus stops may not be accurate. We would recommend using this page to find information on your bus and what services are running each day, as this will be regularly updated.

No, pre-purchased First Bus tickets will not be accepted by other operators.

For on-the-day tickets, we will not be issuing refunds so please check if your service is running before you purchase a ticket. 

For multi-day tickets, we can offer a pro-rota credit in the first instance. If you would prefer a refund, a request form will be made available on this page once the industrial action has ended. 

We will not be processing refunds over the phone. 

At this time, we cannot say exactly when the industrial action will end, but we are working with the Unite Union to reach an agreement and prevent any prolonged disruption to our customers’ journeys.  

Yes, concessionary passes will still be accepted, usual rules apply: 

  • Concessionary passes entitle you to free travel on our buses after 9:30am Monday - Friday and all day weekends and Bank Holidays. 

  • Before 9:30am Monday - Friday the full adult fare is payable.

School services will not be impacted on 28th, 30th March or 7th April. We will be sharing an update on the impact to school services on 22nd and 24th April shortly.