Industrial action in Doncaster

Keeping you moving during the industrial action 

Industrial action in Doncaster has been paused whilst talks take place. We will keep this page updated and contact customers if an agreement is reached or further industrial action is planned.

For any questions, see the FAQs at the bottom of this page.

We apologise for the inconvenience caused to customers during the industrial action.

Read our full press statement here.

FAQs

As Industrial Action is paused, services are currently running as usual.

Check out timetables here.

Due to short-notice changes, the real-time information on the app and at bus stops may not be accurate during Industrial Action. We would recommend using this page to find information on your bus and what services are running each day, as this will be regularly updated.

No, pre-purchased First Bus tickets will not be accepted by other operators.

For on-the-day tickets, we will not be issuing refunds so please check if your service is running before you purchase a ticket. 

For multi-day tickets, we can offer a pro-rota credit in the first instance. If you would prefer a refund, a request form will be made available on this page once an agreement has been reached the industrial action has ended. 

We will not be processing refunds over the phone. 

At this time, we cannot say exactly when the industrial action will end, but we are working with the Unite Union to reach an agreement and prevent any prolonged disruption to our customers’ journeys.  

Yes, concessionary passes will still be accepted, usual rules apply: 

  • Concessionary passes entitle you to free travel on our buses after 9:30am Monday - Friday and all day weekends and Bank Holidays. 

  • Before 9:30am Monday - Friday the full adult fare is payable.