How do I share a ticket?
Customers can send tickets to a child or young person by using the sharing feature on child and young person tickets. As it stands, this function is only available for child tickets – adult tickets cannot be shared. The instructions below tell you all you need to know about sharing a ticket once it has been purchased:
- 1. Select it in the wallet as if you are activating it.
- 2. On the activation screen press the green 'Share Ticket' button.
- 3. Select the tickets you want to share and press 'Confirm'
- 4. Press 'Share Your Tickets'
The messaging apps available on your phone will then open.
- 5. Select a messaging app and send the link provided to the person you want to receive the ticket(s).
- 6. The recipient should click the link in the message received
Please note that to claim a ticket successfully, the recipient must be logged into their own separate account with the app installed on their phone.