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Plan your journey and buy mTickets on our First Bus App
Children under 5 travel free
There are no restrictions on the number of children under five who can travel for free with each fare-paying adult, concessionary pass holder or young person.
Children aged 5-15 will be entitled up to 50% discount on all tickets across the West of England (Bristol, Bath, Weston-super-Mare & Wells).
We would advise all older children to a get a (free) First Photo ID pass as proof of age. If the driver can't be sure how old they are, and they are not able to produce one of these, they may be required to pay a full adult fare, so it's in their interests to have one.
Photo IDs are valid for one year from the date of issue.
We will always store personal details securely. We’ll use them where they are necessary to provide the products and services that you have requested. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed.
To request a first photo ID card please use the form below or visit a First travel shop with a passport photo and proof of age.
Travel Alerts
South Road, Weston-super-Mare - CLOSURE - (5)
South Road in Weston-super-Mare will be closed to service 5 from 07:00 on Monday 22nd April and will remain fully closed until 17:00 Friday 9th August (estimated) to facilitate carriageway works.
Service 5 will be diverted from the end of St Josephs Road via Upper Church Road and Highbury Road to resume normal route on Atlantic Road.
Regretfully the Upper Church Road, Quarry, Holland House and Court Apartments bus stops will not be served and passengers are advised to board or alight at either the All Saints Church bus stop on St Josephs Road or the Highbury Road bus stop on Atlantic Road.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
BUS STOP CLOSURE - Rupert Street B4 - (various services)
The B4 bus stop on Rupert Street is currently closed and will remain full closed until 17:00 on Friday 19th April.
Can passengers please wait on the bus stop prior to this one and services will pull in to this bus stop during this time.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
BUS STOP CLOSURE - Brislington Square (towards Bath) - (39, 349, 522 & X39)
The Brislington Square bus stop outside of Miss Millies heading towards Bath is currently closed to services 39, 349 , 522 and X39 until 17:30 on Tuesday 16th April.
Passengers are advised to board or alight at the Eagle Road or Flowers Hill bus stops.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Beach Road (part), Weston-super-Mare - CLOSURE - (20, 126 & X1)
Beach Road in Weston-super-Mare between Quantock Road and the Grand Atlantic Hotel will be closed to services 20, 126 & X1 between 08:00 and 17:00 from Monday 15th through to Friday 19th April (five days) to facilitate carriageway works.
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Services 20 and 126 will be diverted via Quantock Road and Walliscote Road where service 20 will resume normal route and service 126 will continue to divert to resume normal route at the Marine Parade bus stop in both directions.
Regretfully the bus stops Ellenborough Park North, Clevedon Road, Clarence Road North and Royal Sands all on Beach Road will not be served and passengers are advised to board or alight at either Charlton Road bus stop on Uphill Road North or Marine Parade bus stop on the sea front. All bus stops on the diversion route will also be observed.
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Service X1 from Clevedon Road will be diverted via Walliscote Cote Road to resume normal route at the Marine Parade bus stop in both directions.
Regretfully the bus stops Ellenborough Park North and Clevedon Road bus stops will not be served and passengers are advised to board or alight at either Whitecross Road bus stop on Clevedon Road or Marine Parade. All bus stops on the diversion route will also be observed.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
West Street, Somerton - CLOSURE - (77)
West Street in Somerton will be closed to service 77 from first bus on Wednesday 20th March and will remain fully closed until last bus on Thursday 18th April (estimated) to facilitate carriageway works.
Service 77 will be unable to serve any of the bus stops in the village and passengers are advised to board or alight at the the bus stops on Behind Berry for both directions of travel.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Dowsell Way, Yate - CLOSURE - (Y2)
Dowsell Way in Yate will be closed to service Y2 from 07:00 on Monday 11th March for approximately eight weeks to facilitate carriageway works.
Service Y2 heading towards Bristol only will from the roundabout at the junction of Eastfield Drive and Leechpool Way will go straight across to resume normal route.
Regretfully the Leechpool Way bus stop on Dowsell Way will not be served and passengers are advised to board or alight at either the Summers Mead or Peartree Hey bus stops on Eastfield Drive.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
Service changes in the West of England from 7 April 2024
The below changes, which will see improvements to the overall bus network in the West of England, are part of a bi-annual review of routes, and will come into effect from Sunday 7 April.
For a number of services, the timetable & route will not change - please refer to the unaffected routes drop-down at the end of each area for these services.
The new timetables are available to view on our Forthcoming Timetables page, and route maps and pdf timetables are available to download below too.
North Somerset
| %%FAQ_LIST%%April2024Changes_Weston%% |
Bristol
%%FAQ_LIST%%April2024Changes_Bristol%%
Bath & Wells
%%FAQ_LIST%%April2024Changes_Bath%%
** UPDATED ** - Hutton Village - EMERGENCY CLOSURE - (126)
Hutton Hill in the village of Hutton is currently closed to service 126 until further notice due to a landslide. The closure is for unknown duration and when details have been confirmed the web page will be updated.
Service 126 heading towards Wells will divert via Moor Lane, Moor Croft Road, Vereland Road resuming normal route at Hutton Hill (Part unaffected),
Service 126 heading towards Weston will operate the reverse of the above.
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For more information, please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
A432 Badminton Road M4 bridge - CLOSURE - (Y1)
The A432 Badminton Road will be closed from the Willy Wicket roundabout to the junction of Church Road in Frampton Cotterell from 19:00 on Wednesday 12th July to service Y1 until further notice, until at least 2025.
The A432 Badminton Road is still open between Church Road and Cuckoo Lane for vehicles and the bridge will remain open to pedestrians and cyclists until the bridge over the M4 is demolished.
Please note as a result of this closure the service Y1 will suffer inevitable delays and passengers are advised to allow extra time on their journeys. This will also cause delays to all other services in the area due to the high volume of dispersed traffic finding alternative routes.
The Bristol Zone boundary bus stop will be the Quarry Barton bus stop on Bristol Road by Whiteshill Common.
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Service Y1 heading towards Yate & Chipping Sodbury will operate as normal as far as the traffic lights at Hambrook junction but instead of going straight across, will divert left onto the B4058 Bristol Road (serving 'The Stream' bus stop), through Winterbourne village, then turn right into Church Road to its end and left onto Badminton Road (part unaffected) to resume normal route. Service Y1 heading towards Bristol will operate the reverse of the above.
Regretfully the following bus stops will not be served during this closure in both directions:
Hambrook - Cuckoo Lane - Down Road - Park Lane - Station Road - St Saviours Church - Heathcote Drive
Heading towards Bristol the Church Road bus stop on Badminton Road will also not be served.
All bus stops on the diversion route will be observed in both directions including the bus stop outside of the Co-op in Winterbourne village heading towards Bristol.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ
TEMPORARY BUS STOP - Dalby Avenue, Bedminster - BUS STOP CLOSURE - (70, 75, 76, m1 & A1)
The Dalby Avenue bus stop in Bedminster is currently closed to services 70, 75, 76, m1 and A1 and will remain fully closed until May 2024 for further development works for approximately two years.
From Monday 4th December there will be a temporary bus stop positioned outside of The Toast Room approximately 320 metres further along from the Bedminster Parade bus stop. The Bedminster Parade bus stop will be served as normal.
Please note: due to short notice of the temporary stop being put in position, Journey Planning data will not show results for Dalby Avenue stop until the next available data upload.
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For more information please contact our Customer Services Department
Telephone: 0345 646 0707 (Calls cost 12p per minute plus network charges)
Customer service contact us
Postal address: First Bus, Enterprise House, Easton Road, Bristol, BS5 0DZ