Staff shortages affecting service levels
Duncan Cameron, Interim Managing Director for First Bus in Scotland said:
“Along with many other organisations up and down the country, we are experiencing a higher-than-normal level of staff sickness and absence due to the current wave of Omicron cases. The safety of our staff and customers will always be our number one priority.
“As a result, we are having to introduce a temporary reduced timetable across our First Midland and First West Lothian networks from January 10th and we would urge all customers to check the website for the latest information before travelling."
“We are doing everything we can to minimise disruption to services and inconvenience to our customers and our teams are working extra hard to ensure as many buses run as is possible."
“We are continuing to do everything we can to support and look after our colleagues whilst in the workplace with hand sanitizer, face coverings and enhanced cleaning taking place to minimise the risk of transmission of the virus. Our local teams continue to ensure our vehicles are cleaned regularly to a high standard.”
“We are constantly reviewing this and as our absence levels improve, we’ll work hard to reinstate more services as a matter of urgency.”
“I would like to apologise in advance to all customers who are affected by these timetable changes. For the latest information, we will continue to provide regular updates on services through our local websites www.firstscotlandeast.com and our social media platforms."