Lost Property
Did you know? 40,000 items are left on our buses each year!
If you have lost anything on a First bus in the Scotland East operating area please contact us:
| Telephone Number | 0345 646 0707 |
|---|---|
| Opening times |
Due to Coronavirus, our lost property opening times will be limited to Mondays, Wednesdays and Fridays between 1100 – 1230. |
Coronavirus Update:
If you have lost anything on a First Bus in the Scotland East operating area, please contact us on:
0345 646 0707
Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 3 working days to register lost property items on our system. Our lost property opening times will be limited to Mondays, Wednesdays and Fridays between 1100 – 1230. Collection of valuables (wallets, mobiles, keys) will be by appointment only during these times.
Any lost property found on our vehicles, providing the item is not perishable, will be kept for one month, with the exception of debit and credit cards. In the case of debit and credit cards, the issuing bank will be contacted (where a contact number is provided on the card) when the card is handed in to the local lost property office and our staff will follow any instructions given by the bank. If not claimed within 24 hours of receipt at the local lost property office the card will be securely destroyed.
