Bus Users UK

Bus Users champions the rights of bus and coach users. We give passengers a voice, campaign for improved standards, and work to make bus travel a viable choice for all.

We operate a complaints appeals service for passengers who are not happy with the response they have had from bus companies, and we run events for bus users to meet their local bus company management and local authority staff. We also act as a support organisation for local bus users groups.

To find out more about our work, to make a complaint or to become a member, contact us at:

Tel: 0300 111 0001
Email:enquiries@bususers.org
www.bususers.org

Lost Property

If you have lost anything on a First bus in the Scotland East operating area please contact us

Commute by Bus

How much do you really pay every week for fuel and parking?

Bustracker SEStran

Real Time Passenger Information (RTPI) system will transform bus travel in S.

Customer Promise

Our Commitment To You Our aim is to offer you reliable, good value bus services to get you where you want to be.