Live Chat on our App
Got a question or need some advice? Get in touch with us via Live Chat on the First Bus App!
How to get in touch:
- Open the App on your mobile device.
- Head to the 'Info' tab.
- Click 'Contact customer service'.
- Select 'mTicket live chat' and fill in the form to speak to one of our experts!
How we can help:
Our customer service team are active from 9am - 5pm Mon to Fri and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.
Rotherham & South Yorkshire Bus Ticket Prices We have every kind of First bus ticket to suit your journey.
For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch: Please choose from the following options: Lost Property » Journey Planning » Problem with your journey?