Coronavirus - COVID19: Service information
Last updated: 26/01/2022
Coronavirus information – Portsmouth, Fareham & Gosport
Here’s a guide for when you get on board
Ventilation & Cleaning
We continue to ensure that all windows are left open for additional ventilation in addition to our enhanced cleaning regime which will remain in place to keep you and others around you safe.
Paying for your journey
Where possible avoid the use of cash and continue to use contactless on board or buy in advance using our mobile app.
Over the coming days we'll be updating the Covid related content on our websites.
Let’s get there together.
Getting to Solent vaccination centres by bus
Our bus services across the Fareham, Gosport & Portsmouth serve the following vaccination centres:
| Solent View Medical Practice, Gosport | Solent Ranger X5 |
| Portchester Practice | Service 3 (precinct) or Solent Ranger X4 (The Fairway) |
| Brune Medical Centre, Gosport | The Eclipse E1 |
| Brook Lane Surgery, Fareham | Solent Ranger X4 (Brook Lane) |
| Fareham Community Hospital | Solent Ranger X4 (Brook Lane) |
| Waterlooville Health Centre | The Star 7 |
| Eastney Health Centre, Portsmouth | Services 1 and 2 |
| Cosham Health Centre, Portsmouth | The Star 7 and service 3 |
| Kingston Crescent Surgery, Portsmouth | The Star 7 and service 3 |
| Lake Road Health Centre, Portsmouth | The Star 7 and service 3 |
| Southsea Medical Centre | Services 1 and 2 (Bradford Junction) |
We’ve got each stage of your journey covered so that you can arrive safely at your destination.
Before you travel
- Use the First Bus App to journey plan and buy your ticket
- Use our Space Checker tool to find when your bus is less busy
- Bring hand sanitiser
- We encourage our customers to download the NHS COVID19 App
At the bus stop
- Use the First Bus App to track where your bus is and the number of free seats available
- When your bus arrives, please allow space for passengers to leave the bus before you step onboard
- Get you payment method ready – mTicket on the First Bus App , contactless card, concessionary pass or the exact change
On board
- We encourage customers to make cashless payments to avoid cash handling
- Our windows need to remain open to maintain airflow
- We have increased our cleaning regime, but please help by not eating or drinking on board and remove any rubbish when you leave
We’re here for you
Contact us by phone 0345 646 0707 (9am to 5pm Monday to Friday) or contact us via Twitter 7am to 7pm Monday to Friday or 9am to 6pm on weekends and bank holidays.
For further COVID information, our question and answer section plus key worker feedback click here.
Important information and links:
Please visit the NHS website for up to date information on Coronavirus (COVID-19).
The latest information on the current situation can be found online and is updated by the Government.
Ticket Refund Queries
At present, our services are still operating and tickets are purchased in line with our Conditions of Travel. However, the latest guidance on ticket status can be viewed on our help and information page here (FAQ section).
For important extra information please see here:
| For important extra information please see here: |
| First Bus Covid 19 Risk assessment ⇒ |
